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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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mary j.
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Very efficient
January 29, 2019

Very efficient

Date of experience: January 29, 2019
Kevin M.
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Quick, simple and efficient!
January 29, 2019

Quick, simple and efficient! Beats standing in a long line at the DMV.

Date of experience: January 28, 2019
Stephanie P.
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The representative on the phone said that the cost for getting a substitute sticker would be $5. She said I could go to the kiosk or online, so I chose online. She did not say that there would be a $19.95 electronic services fee plus $1.95 shipping and handling. I will go ahead and renew online anyway because of the headache and hassle and distance of getting to the MVA and using the kiosk, but I would appreciate it if representatives and the website were upfront about the cost. Thank you!

Date of experience: January 28, 2019
HOWARD C.
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Swell
January 28, 2019

Swell

Date of experience: January 28, 2019
janet d.
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All went well
January 28, 2019

All went well

Date of experience: January 28, 2019
MELBA B.
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Everything was OK
January 28, 2019

Everything was OK

Date of experience: January 28, 2019
Justin M.
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Have used this registration site before always easy to get the job done quickly and efficiently.

Date of experience: January 27, 2019
Jeffrey H.
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Way easier than the lines at the DMV, it's no longer a dreaded expierience

Date of experience: January 27, 2019
JERRY J.
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Very easy
January 27, 2019

Very easy. Thank you.

Date of experience: January 27, 2019
Pedro B.
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Thank you
January 27, 2019

Thank you. Fast and easy.

Date of experience: January 27, 2019
Timothy W.
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Quick and easy and costly
January 27, 2019

Quick and easy and costly

Date of experience: January 27, 2019
Valerie A.
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That eTag fee is ridiculous and should be voluntary. I don't need my tags expedited. I have plenty of time.

Date of experience: January 27, 2019
Connie D.
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Love us using online service
January 27, 2019

Love us using online service

Date of experience: January 27, 2019
Richard a.
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Good way to renew registration on cars
January 26, 2019

Good way to renew registration on cars.

Date of experience: January 26, 2019
ROGER B.
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Great service
January 26, 2019

Great service. Keep it up!

Date of experience: January 26, 2019
Evelyn S.
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Very happy with the overall experience
January 26, 2019

Very happy with the overall experience. I found it confusing to try and get my title through the state of Florida because we had moved to a different state. There were to many forms to contend with.
This company made it easy and their follow-up is excellent. It was worth the cost.

Date of experience: January 26, 2019
Nicole M.
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Fast, easy, painless did it from my phone
January 26, 2019

Fast, easy, painless did it from my phone. I paid an extra 29.99 to get my tags was not happy about this extra fee.

Date of experience: January 26, 2019
Robert D.
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This is the SECOND attempt to pay the renewal on line with this system. I hope the delivery is better... I actually prefer using the previous DMV methodology... Also, instead of asking me to submit my email again below, why can't you use what I provided on the original submission?

Date of experience: January 26, 2019
Michael B.
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Well explained and form easy to fill out
January 26, 2019

Well explained and form easy to fill out

Date of experience: January 26, 2019
Robert M.
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Great!
January 26, 2019

Great!

Date of experience: January 25, 2019