Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Ronald S.
0 reviews
0 helpful votes
Follow Ronald S.
Unfollow Ronald S.
Share Review
Report Review

Very good
February 12, 2019

Very good

Date of experience: February 11, 2019
glenda h.
0 reviews
0 helpful votes
Follow glenda h.
Unfollow glenda h.
Share Review
Report Review

Nice and fast the only thing I didn't like was how much I was charged. Nearly double on each one. I was better off sending in the renewal paper and a money order for less than $90.00.

Date of experience: February 11, 2019
Edwin S.
0 reviews
0 helpful votes
Follow Edwin S.
Unfollow Edwin S.
Share Review
Report Review

Good so far
February 11, 2019

Good so far

Date of experience: February 11, 2019
Rebecca Q.
0 reviews
0 helpful votes
Follow Rebecca Q.
Unfollow Rebecca Q.
Share Review
Report Review

My middle initial is incorrect on the paper bill I received in the mail. It's Rebecca D. Quinn, not Rebecca M. Quinn.

Date of experience: February 11, 2019
Richard V.
0 reviews
0 helpful votes
Follow Richard V.
Unfollow Richard V.
Share Review
Report Review

Did not know it was costing me an additional 20.00 on top of the registration fee just to use the service. Very upset that this was not disclosed until the very end after I saw the fee placed on my credit card. Today is the 11th and I still do not have the new registration. Not happy at all.

Date of experience: February 11, 2019
Leonard W.
0 reviews
0 helpful votes
Follow Leonard W.
Unfollow Leonard W.
Share Review
Report Review

VERY CONVIENT.EFFICIENT.THANK YOU
February 11, 2019

VERY CONVIENT.EFFICIENT.THANK YOU.

Date of experience: February 11, 2019
George S.
0 reviews
0 helpful votes
Follow George S.
Unfollow George S.
Share Review
Report Review

Having to comment is a nuisance
February 11, 2019

Having to comment is a nuisance.

Date of experience: February 11, 2019
Michelle K.
4 reviews
0 helpful votes
Follow Michelle K.
Unfollow Michelle K.
Share Review
Report Review

Great!
February 11, 2019

Great! Speedy service! Excellent!

Date of experience: February 11, 2019
Richard S.
0 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

User friendly...
February 11, 2019

User friendly...easy to follow

Date of experience: February 11, 2019
Nick V.
0 reviews
0 helpful votes
Follow Nick V.
Unfollow Nick V.
Share Review
Report Review

Very easy
February 11, 2019

Very easy

Date of experience: February 11, 2019
Carol J.
0 reviews
0 helpful votes
Follow Carol J.
Unfollow Carol J.
Share Review
Report Review

This is a great way to be able to take care of business without driving and trying to find time when you work. Thank you

Date of experience: February 10, 2019
Ms V.
0 reviews
0 helpful votes
Follow Ms V.
Unfollow Ms V.
Share Review
Report Review

Clear, concise, efficient and user friendly
February 11, 2019

Clear, concise, efficient and user friendly.

Date of experience: February 10, 2019
Manuel A.
0 reviews
0 helpful votes
Follow Manuel A.
Unfollow Manuel A.
Share Review
Report Review

GREAT PROCESS!
February 11, 2019

GREAT PROCESS!

Date of experience: February 10, 2019
jason e.
0 reviews
0 helpful votes
Follow jason e.
Unfollow jason e.
Share Review
Report Review

Stop asking me stupid questions
February 10, 2019

Stop asking me stupid questions

Date of experience: February 10, 2019
James M.
0 reviews
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Easy
February 10, 2019

Easy

Date of experience: February 10, 2019
F Q.
0 reviews
0 helpful votes
Follow F Q.
Unfollow F Q.
Share Review
Report Review

I was easy and clear
February 10, 2019

I was easy and clear. However, I did not like the change with the car license plate number.

Date of experience: February 10, 2019
Florida
1 review
0 helpful votes
Follow Marie-Claire S.
Unfollow Marie-Claire S.
Share Review
Report Review

Costly
February 11, 2019

Quick response but too many costly add ones. I will go to DMV next time. Processing fees? Not at DMV. Fee to use my credit card? I don't think this was a necessary fee. All of these fees elevated my billing for 2 years renewal to over $100.

Date of experience: February 10, 2019
Florida
1 review
0 helpful votes
Follow Jenifer S.
Unfollow Jenifer S.
Share Review
Report Review

Very easy. Cost a little more. Paid for speedy delivery and still didnt get here for four days still was better to me then dealing with the others I have tried to deal with.

Date of experience: February 9, 2019
Florida
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Good Service but costly
February 11, 2019

The service saved me many hours and miles of driving to replace an auto document that was lost. My only real issue with the whole procedure is the method by which they accept documentation files over the Internet

Date of experience: February 9, 2019
Rita H.
0 reviews
0 helpful votes
Follow Rita H.
Unfollow Rita H.
Share Review
Report Review

Fast and accurateGreat Service
February 9, 2019

Fast and accurateGreat Service

Date of experience: February 9, 2019