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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Sherry S.
0 reviews
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It was quick and easy
February 22, 2019

It was quick and easy

Date of experience: February 22, 2019
Aileen M.
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Fast and easy
February 22, 2019

Fast and easy

Date of experience: February 22, 2019
AISSA T.
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Easy to use
February 22, 2019

Easy to use

Date of experience: February 22, 2019
DrHartmutEckehard F.
0 reviews
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Easy to do it online..
February 22, 2019

Easy to do it online.very convenient,thanks

Date of experience: February 22, 2019
Lucy H.
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Wow!
February 21, 2019

Wow! Painless!

Date of experience: February 21, 2019
Bernice L.
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Very Easy and User Friendly
February 21, 2019

Very Easy and User Friendly

Date of experience: February 21, 2019
Michael D.
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Wow...
February 21, 2019

Wow...this was easy, but expensive. Why did I not receive my original decal that was ordered 2 months ago? It's unfair I have to pay again. This better be for 2 years as I originally ordered. Thank you.

Part 2. My original replacement order was cancelled due to my error. After speaking with customer service, I was guided to the correct procedures and product. After the corrections, I reordered what was necessary and the procedure could not have been more convenient and expeditious. I received a confirmation and follow up information, including tracking my eTags. EVERYTHING worked like a well oiled machine. I received my eTag registration first and my new automobile tags followed a couple of days later by the USPS. I can not be any more pleased with the service eTags provided for/to me. A well deserved rating of 5 Stars. Thank you. I am very grateful. Michael Dalick

Date of experience: February 21, 2019
Shanita J.
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Very easy!
February 21, 2019

Very easy! Thank you

Date of experience: February 21, 2019
DEVIN C.
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GOod job
February 21, 2019

GOod job

Date of experience: February 20, 2019
TERRIANN M.
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Very easy and efficient I'm very happy with my order and the service provided..

Date of experience: February 20, 2019
ANA F.
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So far so good want to see the final cost
February 20, 2019

So far so good want to see the final cost

Date of experience: February 20, 2019
Florence P.
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Don't understand why total with fees are not included.

Date of experience: February 20, 2019
Nancy C.
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More info required than last time
February 20, 2019

More info required than last time.

Date of experience: February 20, 2019
Danny S.
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Easy to use tour website
February 20, 2019

Easy to use tour website

Date of experience: February 20, 2019
James l.
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Awesome simple
February 20, 2019

Awesome simple

Date of experience: February 20, 2019
MEGAN B.
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Neutral
February 20, 2019

Neutral.

Date of experience: February 20, 2019
ROGER C.
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Good easy
February 20, 2019

Good easy

Date of experience: February 20, 2019
Elisabeth H.
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Quick and easy, loved it
February 20, 2019

Quick and easy, loved it

Date of experience: February 20, 2019
Florida
1 review
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Got my tag
February 21, 2019

Easy and sweet. Tags was end so fast it was great! Less thin a week. Don't have to go down to the dmv!

Date of experience: February 19, 2019
Merrill F.
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Thank you for email showing status of order
February 19, 2019

Thank you for email showing status of order.
Purchase went very smoothly.

Date of experience: February 19, 2019