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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Very simple and easy to us but I didn't get my registration for he car
Good
Fast and easy!Love it!
I thought it was very easy
Helpful,awesome
Very easy steps and helpful. :)
It's been easy to use & fast.
Easy even for a novice
Okay
Easy. However, when billed there were hidden costs. Be careful, you are not dealing with the DMV as I thought I was.
Unable to find any info on the "The Rush Service for 6.95 explaining how long the process takes. Need to explain the timing on receiving the documents you are looking to receive.As far as the simple process of placing the order has been very pleasant compared to the nightmare the DMV waiting room can be.
Thanks!
You would think being a disabled person and by ordering your tags online that it would be somewhat cheaper. But how wrong could I be!
I ordered my tag for two years which was a total of I ordered my tag for two years which was a total of $72.20 then they added additional $33.85. Now this consisted of $19.95 service fee is six dollar agency fee and $3.95 credit card fee and mind you $3.95 shipping and handling. Now how is this cheaper for again I say I disabled person to order their tags and registration online. I probably could have gotten someone to go with me to get them locally and spent two dollars in gas and not have to pay agency fee credit card free shipping and handling and of all things a service fee when I did all the work I typed it all in it just doesn't make any sense to me I'm so disappointed I won't be doing this again if I were y'all anybody is reading this you better be careful of what you're paying for. Janet Morgan
Easy and convenient cost to much,won't use it again,because of to much costs and fee's but that's the only reason.
Simple, quick! Easy peasy! So convenient! Love it!
Super easy and super fast! Great service! But they don't show the real amount that is going to be charged.
I have no idea why I needed these. I purchased for the price of 63.00 when it should have been 37.00. I thought it was mandatory...please respond
So quick and easy, worth paying a bit more to not have to deal with lines at the DMV.
Easy and fast
Very efficient processing and delivery. Saves time, with so much going on in today's fast paced world. I applaud the service of Etags and wish this business much success!
This was way too easy!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

