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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Edward A.
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Very simple and easy to us but I didn't get my registration for he car

Date of experience: March 4, 2019
eduardo l.
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Good
March 4, 2019

Good

Date of experience: March 4, 2019
ANGELA W.
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Fast and easy!Love it!
March 4, 2019

Fast and easy!Love it!

Date of experience: March 4, 2019
ronad c.
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I thought it was very easy
March 4, 2019

I thought it was very easy

Date of experience: March 4, 2019
Rose R.
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Helpful,awesome
March 4, 2019

Helpful,awesome

Date of experience: March 4, 2019
Carmen D.
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Very easy steps and helpful
March 4, 2019

Very easy steps and helpful. :)

Date of experience: March 4, 2019
Margaret W.
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It's been easy to use & fast
March 4, 2019

It's been easy to use & fast.

Date of experience: March 3, 2019
rosemary c.
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Easy even for a novice
March 4, 2019

Easy even for a novice

Date of experience: March 3, 2019
george j.
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Okay
March 3, 2019

Okay

Date of experience: March 3, 2019
Terry S.
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Easy
March 3, 2019

Easy. However, when billed there were hidden costs. Be careful, you are not dealing with the DMV as I thought I was.

Date of experience: March 3, 2019
Mr F.
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Unable to find any info on the "The Rush Service for 6.95 explaining how long the process takes. Need to explain the timing on receiving the documents you are looking to receive.As far as the simple process of placing the order has been very pleasant compared to the nightmare the DMV waiting room can be.

Thanks!

Date of experience: March 3, 2019
New York
1 review
0 helpful votes
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Big ripoff!
March 3, 2019

You would think being a disabled person and by ordering your tags online that it would be somewhat cheaper. But how wrong could I be!
I ordered my tag for two years which was a total of I ordered my tag for two years which was a total of $72.20 then they added additional $33.85. Now this consisted of $19.95 service fee is six dollar agency fee and $3.95 credit card fee and mind you $3.95 shipping and handling. Now how is this cheaper for again I say I disabled person to order their tags and registration online. I probably could have gotten someone to go with me to get them locally and spent two dollars in gas and not have to pay agency fee credit card free shipping and handling and of all things a service fee when I did all the work I typed it all in it just doesn't make any sense to me I'm so disappointed I won't be doing this again if I were y'all anybody is reading this you better be careful of what you're paying for. Janet Morgan

Date of experience: March 2, 2019
Sandradee L.
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Easy and convenient cost to much,won't use it again,because of to much costs and fee's but that's the only reason.

Date of experience: March 2, 2019
Vickie S.
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Simple, quick!
March 2, 2019

Simple, quick! Easy peasy! So convenient! Love it!

Date of experience: March 2, 2019
Florida
1 review
0 helpful votes
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Excellent!
March 4, 2019

Super easy and super fast! Great service! But they don't show the real amount that is going to be charged.

Date of experience: March 2, 2019
Rosalie S.
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I have no idea why I needed these
March 2, 2019

I have no idea why I needed these. I purchased for the price of 63.00 when it should have been 37.00. I thought it was mandatory...please respond

Date of experience: March 2, 2019
alex m.
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So quick and easy, worth paying a bit more to not have to deal with lines at the DMV.

Date of experience: March 2, 2019
David P.
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Easy and fast
March 2, 2019

Easy and fast

Date of experience: March 2, 2019
Pennsylvania
1 review
0 helpful votes
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Speedy
March 3, 2019

Very efficient processing and delivery. Saves time, with so much going on in today's fast paced world. I applaud the service of Etags and wish this business much success!

Date of experience: March 2, 2019
Frederick S.
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This was way too easy!
March 2, 2019

This was way too easy!

Date of experience: March 2, 2019