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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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129
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Pier B.
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Easy and quick
March 14, 2019

Easy and quick

Date of experience: March 14, 2019
Kevin D.
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Fast and easy, didn't know I could do it online. Easier this way

Date of experience: March 14, 2019
Steven G.
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YOu had a discount for me
March 14, 2019

YOu had a discount for me - then it dissappeared.

Date of experience: March 14, 2019
California
1 review
1 helpful vote
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Excellent
March 15, 2019

I received my Etags amazingly fast! I was really surprised and amazed! Now I know where to get my Etags without hesitation and super fast!

Date of experience: March 14, 2019
California
1 review
1 helpful vote
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Excellent service.
March 14, 2019

It came quickly in the mail and was very convenient to do online. It was nice to not have to wait for hours at the Dmv. Thank you.

Date of experience: March 13, 2019
DEANNE W.
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QUICK, CONVENIENT AND EASY TO UNDERSTAND
March 13, 2019

QUICK, CONVENIENT AND EASY TO UNDERSTAND

Date of experience: March 13, 2019
Patrick B.
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$20
March 13, 2019

$20. Charge on each registration is outrageous. It's all done online with information the state provides, and I had to input the information and then print it out on my printer and paper. I get charged for using nothing but a middleman computer. This is nothing but an outrageous way to steal money from people that are given no choice

Date of experience: March 13, 2019
MAKIAH F.
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Website is fast, easy to use
March 13, 2019

Website is fast, easy to use. I was kept up to date about the progress of my order, and the delivery. It was so easy. The only thing I'd recommend is showing the final cost of the renewal. They really only show you how much you spend on the website, not the taxes from the state or whatever. For example, at the checkout it showed my total as $30-something and the final receipt showed the real total of $106. Anyway, that's my recommendation--find some way to show the real total on the website.

Date of experience: March 13, 2019
GARY M.
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Easy to use
March 13, 2019

Easy to use.

Date of experience: March 13, 2019
YVETTE C.
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Fast
March 13, 2019

Fast. But the fees are crazy

Date of experience: March 13, 2019
Harold O.
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I was surpised by the fees charged at the end
March 13, 2019

I was surpised by the fees charged at the end. Thanks.

Date of experience: March 13, 2019
Peter K.
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Easy no issues
March 13, 2019

Easy no issues

Date of experience: March 13, 2019
Vickie F.
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You have quick response and the tags came on time it was easy to order thanks etags

Date of experience: March 13, 2019
james h.
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Good service
March 13, 2019

Good service

Date of experience: March 13, 2019
florence f.
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It was easer then I though it would be,thank you.

Date of experience: March 13, 2019
Allen O.
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System works well
March 13, 2019

System works well. But there is one annoying shortcoming. The full cost should be communicated, rather than just vague mention that it will be more expensive than the price of part of the bill.

Date of experience: March 13, 2019
Christine K.
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Quick and easy
March 13, 2019

Quick and easy

Date of experience: March 13, 2019
Janet N.
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Quick and easy
March 13, 2019

Quick and easy. Thank you!

Date of experience: March 13, 2019
samuel s.
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Very easy
March 13, 2019

Very easy

Date of experience: March 12, 2019
Billy G.
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It was fast and easy!
March 13, 2019

It was fast and easy! Not really expecting the additional charges, but for the convince and the 2yr renewal & piece of mind, it may be well worth it! Thanks Tom Wolfe

Date of experience: March 12, 2019