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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Stanley R.
0 reviews
0 helpful votes
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The "e-file" fee of $29 is too much
March 21, 2019

The "e-file" fee of $29 is too much. I did not have an option to opt out. I got stuck paying the fee that I thought was unnecessary. Please simplify navigation for opting out. Otherwise, it was quick and easy.

Date of experience: March 21, 2019
Patricia A.
0 reviews
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Much easier and fun than standing in line
March 21, 2019

Much easier and fun than standing in line

Date of experience: March 21, 2019
Melissa J.
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Thank you it's quick and easy
March 21, 2019

Thank you it's quick and easy. I have yet to print the paper out yet.Still can pull it up if I need to.

Date of experience: March 21, 2019
John H.
0 reviews
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Very quick and easy
March 21, 2019

Very quick and easy. All of 5 minutes to complete. I was a little disappointed in all of the additional charges not disclosed properly.

Date of experience: March 21, 2019
LENORE C.
0 reviews
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I received my eTag with my new license plate
March 21, 2019

I received my eTag with my new license plate.

Date of experience: March 21, 2019
Evelyn G.
1 review
0 helpful votes
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Excellent web site
March 21, 2019

Excellent web site. Easy to navigate. Explicit and clear.

Date of experience: March 21, 2019
Diane W.
0 reviews
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Thank you
March 21, 2019

Thank you
Excellent

Date of experience: March 21, 2019
MYRNA P.
0 reviews
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It was very user friendly, even for the elderly!

Date of experience: March 21, 2019
Sonia M.
0 reviews
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Thanks for save my time
March 21, 2019

Thanks for save my time

Date of experience: March 21, 2019
Sandra A.
0 reviews
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EZ!
March 21, 2019

EZ!

Date of experience: March 21, 2019
Terrell A.
0 reviews
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Great but the address on registration is the old one

Date of experience: March 20, 2019
Ernest R.
0 reviews
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Convenient it was easy
March 20, 2019

Convenient it was easy.

Date of experience: March 20, 2019
Thomas D.
0 reviews
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Second renewal said entry would not take a number.? Cost way too expensive! Confusing copy of tag with no directions included.

Date of experience: March 20, 2019
David A.
3 reviews
0 helpful votes
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The process was easy, but there was not enough warning that there is now a charge for the service. I had two charges for 19.95 each, and I am not happy to have wasted that money. I will not be renewing online again.

Date of experience: March 20, 2019
Hurley S.
0 reviews
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Like all of our experiences with the county and city administrations, they have all been great.

Date of experience: March 20, 2019
SHEENA E.
0 reviews
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So good
March 20, 2019

So good

Date of experience: March 20, 2019
Angela H.
0 reviews
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Great!
March 20, 2019

Great!

Date of experience: March 19, 2019
Brian M.
5 reviews
0 helpful votes
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Good, fast and easy
March 20, 2019

Good, fast and easy

Date of experience: March 19, 2019
Wanda B.
0 reviews
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Simple
March 20, 2019

Simple. Quick and easy!

Date of experience: March 19, 2019
Glenn B.
0 reviews
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Smooth and easy transaction
March 20, 2019

Smooth and easy transaction. Very impressed with the service

Date of experience: March 19, 2019