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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Jose A.
0 reviews
0 helpful votes
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Great Idea!
March 28, 2019

Great Idea!

Date of experience: March 28, 2019
Janice M.
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FAST AND EASY!
March 28, 2019

FAST AND EASY!

TAG CAME FASTER THAT I THOUGHT IT WOULD!

Date of experience: March 28, 2019
California
1 review
1 helpful vote
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ETags preys on people who might not be aware that these services can be obtained directly at department of motor vehicles sites.
And just try getting through to Customer Service--you might as well order your coffin at the same time because you'll need it by the time they keep you on hold until their closing time then tell you that you have to leave a message and then not return your call or email.
This business may not be illegal--but it is certainly IMMORAL.
Shame on anyone who works for this predatory business.

Date of experience: March 28, 2019
ETAGS I. — eTags Rep
over a year old

Hi R. L., we respect your opinion but (as you may have already guessed) strongly disagree. We are aware that a large portion of vehicle owners can use their state's online option but we provide additional services not offered through the state. This includes a digital copy of the registration card that is accessible anytime from any device, fast processing, premium customer support, and more. We are surprised to hear that you did not receive a reply to your email or callback or voicemail and it is certainly not acceptable. If you would like to reply with your order ID here, we can have a Supervisor contact you or please call or email us at your earliest convenience. We look forward to hearing from you and turning this experience around. All the best.

Lisa R.
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Quick,easy user friendly, new registration arrived in 3 days!

Date of experience: March 28, 2019
BOBBI S.
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VERY CONFUSING AS THE AMOUNT ON MY STATEMENT WAS DIFFERENT. Was dissatisfied with price of service. Have bought online for years and never paid that much.

Date of experience: March 27, 2019
Brian D.
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Easily placed order as opposed to DMV
March 28, 2019

Easily placed order as opposed to DMV. Received title quickly. Personell were easy to work with & thorough.

Date of experience: March 27, 2019
lisa Q.
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Very easy and fast!
March 27, 2019

Very easy and fast!

Date of experience: March 27, 2019
Carol F.
0 reviews
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It's much better than having to wait all day on line, the office and wait for hours.

Date of experience: March 27, 2019
FRANCIS L.
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Well
March 27, 2019

Well. Is ease, fast and clear. Thank you

Date of experience: March 27, 2019
Clara S.
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I overthought it and made it harder than it should have been next time it should go easier. It was quite easy.

Date of experience: March 27, 2019
GARY J.
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Efficient process
March 27, 2019

Efficient process.

Date of experience: March 27, 2019
Raziel T.
0 reviews
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Very easy to purchase my tags online
March 27, 2019

Very easy to purchase my tags online

Date of experience: March 27, 2019
Helen s.
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So far fine
March 27, 2019

So far fine

Date of experience: March 27, 2019
RONNA W.
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This is the quickest I have done a renewal
March 27, 2019

This is the quickest I have done a renewal

Date of experience: March 27, 2019
Todd C.
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Excellent
March 27, 2019

Excellent

Date of experience: March 27, 2019
Jill T.
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Very fast
March 27, 2019

Very fast. Costs more. The overall quality of PDF was not very good, compared to Pa DMV. I was in a hurry to renew tags, but did not realize I wasn't on the government site. Shame on me, you did have a warning. I would say I'm not at all pleased to pay an extra 20$ for something I could have got for free.

My 2 cents.

Date of experience: March 27, 2019
Joseph R.
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I'll never have to go to a dmv office again
March 27, 2019

I'll never have to go to a dmv office again

Date of experience: March 27, 2019
Timothy G.
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Easy
March 27, 2019

Easy
Painless

Date of experience: March 27, 2019
walter c.
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NICE,EASY AND QUICK
March 27, 2019

NICE,EASY AND QUICK

Date of experience: March 27, 2019
Travis B.
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Quick and easy
March 27, 2019

Quick and easy

Date of experience: March 27, 2019