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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Jeffrey N.
0 reviews
0 helpful votes
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Thank you!
May 1, 2019

Thank you! Very convenient!

Date of experience: April 30, 2019
James W.
3 reviews
0 helpful votes
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I do not mind paying a service fee but in the digital world we live, it's ridiculous to charge a $19.95 fee to process an ETAG. This could be a great experience, instead the customer is punished with a high fee for using the automated system. I can purchase from many Ecommerce sites for the same price as brick and mortar, and in many cases have it shipped for free.

Date of experience: April 30, 2019
Colin W.
0 reviews
0 helpful votes
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Simple and quick
April 30, 2019

Simple and quick. What a time saver

Date of experience: April 30, 2019
Anita S.
0 reviews
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This was easy and very convenient
April 30, 2019

This was easy and very convenient. It certainly beats waiting in long lines as the MVA.

Date of experience: April 30, 2019
California
1 review
0 helpful votes
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Paid online and in just two business days, my stag and registration arrived at the comfort of my home. No hassle at all.

Date of experience: April 30, 2019
Cynthia T.
0 reviews
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Like that I can do this online, makes it easier on me. Thanks

Date of experience: April 30, 2019
Nancy B.
0 reviews
0 helpful votes
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I didn't look far enough on the Google page to get the PA DMV and mistook your service for the state site. I was ripped off $20.00 and it's my fault, not to happen again.

Date of experience: April 30, 2019
ALLEN H.
0 reviews
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Fast
April 30, 2019

Fast

Date of experience: April 29, 2019
Brenda S.
0 reviews
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Fast and easy
April 30, 2019

Fast and easy

Date of experience: April 29, 2019
Beatriz V.
0 reviews
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I don't think it is right for you to say I have to pay $57.50 for my car tag, telling me that the total amount will be greater than that because you have to add the State Fee. In other words I don't know how much that is. You need to be sincere from the beginning and let us know exactly how much it is going to cost.

Date of experience: April 29, 2019
TERYLE D.
0 reviews
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I like being able to use stay, it's so much better than coming to the office

Date of experience: April 29, 2019
Timothy L.
0 reviews
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Very simple
April 29, 2019

Very simple

Date of experience: April 29, 2019
Ronald B.
0 reviews
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The order form would not accept my security code #. I tried several times then had to change cards.

Date of experience: April 29, 2019
George K.
0 reviews
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Easy and convenient
April 29, 2019

Easy and convenient

Date of experience: April 29, 2019
Christina V.
0 reviews
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Very quick and simple
April 29, 2019

Very quick and simple.

Date of experience: April 29, 2019
Larry E.
0 reviews
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Very intuitive site
April 29, 2019

Very intuitive site

Date of experience: April 29, 2019
Phyllis J.
0 reviews
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It was easy to fill out and I hope that I will receive my renewal shortly.

Date of experience: April 29, 2019
Texas
1 review
0 helpful votes
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Easy to do!
April 30, 2019

I do not have an opinion and the processing fee is nonsense! I'm not sure what else I can say that would be helpful!

Date of experience: April 29, 2019
Ervie C.
0 reviews
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Much easier to do online than I thought it would be

Date of experience: April 29, 2019
Robin A.
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$29.99 is an extremely large amount for making convenient for the DMV

Date of experience: April 28, 2019