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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Margaret H.
0 reviews
0 helpful votes
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Easy
May 14, 2019

Easy

Date of experience: May 13, 2019
JANET R.
0 reviews
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The fee should have been mentioned more boldly. The fee was a little high.

The processing speed, communication, and delivery were exceptional!

Thank you

Date of experience: May 13, 2019
Florida
1 review
0 helpful votes
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Easy and fast
May 15, 2019

Easy to use website and quick delievery of tags in the mail. No need to wait in line during the limited BMV hours. Highly recommend renewing vehicle tags online.

Date of experience: May 13, 2019
CORINA R.
0 reviews
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Thanks I received all information that I need

Date of experience: May 13, 2019
Miranda D.
0 reviews
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Too pushy about getting my email
May 13, 2019

Too pushy about getting my email. Forced me to leave a comment.

Date of experience: May 13, 2019
Walter L.
0 reviews
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Very Easy to use this system
May 13, 2019

Very Easy to use this system

Date of experience: May 13, 2019
Linda K.
0 reviews
0 helpful votes
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You rejected three good credit cards...
May 13, 2019

You rejected three good credit cards... accepted a fourth

Date of experience: May 13, 2019
HERMAN S.
0 reviews
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Very easy to order
May 13, 2019

Very easy to order. THANK YOU!

Date of experience: May 13, 2019
Haiyoung L.
0 reviews
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Easy and convenient to order
May 13, 2019

Easy and convenient to order.

Date of experience: May 13, 2019
Minnesota
1 review
0 helpful votes
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Great
May 15, 2019

Great service a little costly but worth not waiting for hours at THE. DMV I will continue using the service and suggest anyone try it

Date of experience: May 13, 2019
Chris R.
6 reviews
0 helpful votes
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Fees and handling are absurd
May 13, 2019

Fees and handling are absurd. Common! This is an online transaction. Restaurants absorb credit card fees. You charge 20%. Won't be doing this again.
Contacted CSR via email. Poor experience. Could not find my order even after I emailed him the receipt.
Had to close stating would contact at a later time.

Date of experience: May 12, 2019
cARL C.
0 reviews
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Convenient
May 13, 2019

Convenient

Date of experience: May 12, 2019
Roger A.
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VERY EASY PROCESS---fast and costly
May 12, 2019

VERY EASY PROCESS---fast and costly.

Date of experience: May 12, 2019
Pablo V.
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Fast and informative
May 12, 2019

Fast and informative

Date of experience: May 12, 2019
James A.
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Too expensive
May 12, 2019

Too expensive

Date of experience: May 12, 2019
Ricardo D.
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Transaction went smoothly and quick!
May 12, 2019

Transaction went smoothly and quick!

Date of experience: May 12, 2019
timothy g.
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VERY EASY, THANK YOU
May 12, 2019

VERY EASY, THANK YOU

Date of experience: May 12, 2019
California
1 review
0 helpful votes
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I happy you came up with this service and looking out for me and keeping me from having late fees or getting pulled over costing me even more money, i don't know about others but when the D M V send out bill i end up forgetting or lose the bill and I'm sure the DMV wouldn't mind if we forget they get their money plus late fees. ETags make sure that I'm not late and kindly remind me, But if your like me and many others who hate to go to the DNV then you will love this service as I do thank you for making it so easy when shame on me for making it hard for myself

Date of experience: May 12, 2019
Anna O.
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Pleased
May 12, 2019

Pleased. It was easy to use for and 82 advanced age female. Was surprised about how timely I received the tag.

Date of experience: May 11, 2019
steven m.
0 reviews
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So far the service is quick and easy
May 12, 2019

So far the service is quick and easy

Date of experience: May 11, 2019