Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Rose S.
0 reviews
0 helpful votes
Follow Rose S.
Unfollow Rose S.
Share Review
Report Review

Fastest and simple to do
June 4, 2019

Fastest and simple to do

Date of experience: June 4, 2019
Babs M.
0 reviews
0 helpful votes
Follow Babs M.
Unfollow Babs M.
Share Review
Report Review

Glad for the convenience and expected quickness of processing. Not happy with the huge extra cost that I wouldn't have had if I just mailed in my renewal.

Date of experience: June 4, 2019
RICHARD D.
0 reviews
0 helpful votes
Follow RICHARD D.
Unfollow RICHARD D.
Share Review
Report Review

If I registered my vehicles when I purchased them, why was so much information incorrect? After the dust settled I still received a duplicate registration for my 2001 F-150. I feel like your site should be a little more user friendly with less confusion.

Date of experience: June 4, 2019
Susan B.
0 reviews
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

User friendly
June 4, 2019

User friendly

Date of experience: June 4, 2019
Gina D.
0 reviews
0 helpful votes
Follow Gina D.
Unfollow Gina D.
Share Review
Report Review

Quick and easy
June 4, 2019

Quick and easy

Contacted me when there was a problem. And it was easily fixed

Date of experience: June 4, 2019
Robert C.
2 reviews
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Good
June 4, 2019

Good

Date of experience: June 4, 2019
Pennsylvania
1 review
0 helpful votes
Follow Andy D.
Unfollow Andy D.
Share Review
Report Review

Too much charges
June 4, 2019

The process was fine but why the extra $20 to renew online? It actually saves the state $$$ since they don't have to mail a copy and print a copy. Was not happy with that. :(

Date of experience: June 4, 2019
Dianne M.
0 reviews
0 helpful votes
Follow Dianne M.
Unfollow Dianne M.
Share Review
Report Review

The process was easy and I did it in a timely manner.received my registration in a week. Thank you!

Date of experience: June 3, 2019
Teri M.
0 reviews
0 helpful votes
Follow Teri M.
Unfollow Teri M.
Share Review
Report Review

Easy quick
June 4, 2019

Easy quick

Date of experience: June 3, 2019
brian K.
0 reviews
0 helpful votes
Follow brian K.
Unfollow brian K.
Share Review
Report Review

Quick and easy
June 3, 2019

Quick and easy. Thank you

Date of experience: June 3, 2019
Ryan O.
0 reviews
0 helpful votes
Follow Ryan O.
Unfollow Ryan O.
Share Review
Report Review

A bit pricey on fees
June 3, 2019

A bit pricey on fees.

Date of experience: June 3, 2019
kevin f.
0 reviews
0 helpful votes
Follow kevin f.
Unfollow kevin f.
Share Review
Report Review

Hope it gets here fast
June 3, 2019

Hope it gets here fast

Yep - it arrived within a few days - recommend

I've been in over FL 30 yrs. 2 yrs ago was the first time I've ever waited in line(over 1 hr) to renew my tag.
Reminded me of CT - ha

Date of experience: June 3, 2019
Linda T.
0 reviews
0 helpful votes
Follow Linda T.
Unfollow Linda T.
Share Review
Report Review

This is one of the better online forms.Did not realize that the 'each tag and quote I received was not the decal I couldn't put on the vehicle. Had to wait another couple of days to receive that decal in the mail. For convenience of a new rule, this is a good form. But you have to be aware that you may not receive the decal in time to keep you from getting a ticket for an expired tag.

Date of experience: June 3, 2019
Canan B.
0 reviews
0 helpful votes
Follow Canan B.
Unfollow Canan B.
Share Review
Report Review

Service fee was way over priced!
June 3, 2019

Service fee was way over priced! I guess that's not your fault.

Date of experience: June 3, 2019
Alice H.
0 reviews
0 helpful votes
Follow Alice H.
Unfollow Alice H.
Share Review
Report Review

Excellent!
June 3, 2019

Excellent! Easy to do and took the worry out purchasing on line.

Date of experience: June 3, 2019
Lynne M.
0 reviews
0 helpful votes
Follow Lynne M.
Unfollow Lynne M.
Share Review
Report Review

Great site
June 3, 2019

Great site

Date of experience: June 2, 2019
Martha C.
0 reviews
0 helpful votes
Follow Martha C.
Unfollow Martha C.
Share Review
Report Review

I had some difficulty getting "Watson" to accept all 16 numbers of my credit card.

Date of experience: June 2, 2019
jesse c.
0 reviews
0 helpful votes
Follow jesse c.
Unfollow jesse c.
Share Review
Report Review

Perfect
June 3, 2019

Perfect

Date of experience: June 2, 2019
Sharon R.
0 reviews
0 helpful votes
Follow Sharon R.
Unfollow Sharon R.
Share Review
Report Review

This was simple & easy
June 3, 2019

This was simple & easy - thank you.

Date of experience: June 2, 2019
frank T.
0 reviews
0 helpful votes
Follow frank T.
Unfollow frank T.
Share Review
Report Review

$19.95 fee sucks
June 3, 2019

$19.95 fee sucks

Date of experience: June 2, 2019