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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Martin O.
0 reviews
0 helpful votes
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This system and process works great, easy to navigate.

Date of experience: June 7, 2019
Melanie R.
0 reviews
0 helpful votes
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I only use etags since 2015; There is no better way to do this; You guys are great!

Date of experience: June 7, 2019
Carla D.
0 reviews
0 helpful votes
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Easy site to use
June 8, 2019

Easy site to use.

Date of experience: June 7, 2019
California
2 reviews
0 helpful votes
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I hadn't received any notifications from the DMV, so i hadn't registered my car in over a year. The way i found out was being pulled over by the police. I went online and found eTags. The eTags website was easy to work with. The only problem was i had to get my car smogged. This put my order on hold until i got it done. I had my car smogged the same day i placed my order (thank God it passed), but unfortunately i had to wait 24 hours to verify this. Got my tags by courier two days after verification (not counting the weekend). Overall a pretty good service.

Date of experience: June 7, 2019
PDS S.
0 reviews
0 helpful votes
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Thank you for helping with this process
June 7, 2019

Thank you for helping with this process

Date of experience: June 7, 2019
Ronald W.
0 reviews
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Good
June 7, 2019

Good

Date of experience: June 7, 2019
Edward M.
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Lot easier than I thought it would be
June 7, 2019

Lot easier than I thought it would be

Date of experience: June 7, 2019
Manuel G.
0 reviews
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Convenient and very user friendly
June 7, 2019

Convenient and very user friendly.

Date of experience: June 7, 2019
Jacqueline F.
0 reviews
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Etag charge far too high
June 7, 2019

Etag charge far too high

Date of experience: June 7, 2019
Terry C.
0 reviews
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Very easy to use appreciate the convenience
June 7, 2019

Very easy to use appreciate the convenience

Date of experience: June 7, 2019
susan m.
0 reviews
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Just fine and easy!
June 7, 2019

Just fine and easy!

Date of experience: June 7, 2019
ARTURO R.
0 reviews
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Excellent, very smooth
June 7, 2019

Excellent, very smooth

Date of experience: June 7, 2019
Colorado
1 review
0 helpful votes
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I could easily have done this on the DMV site. Somehow I ended up on this ridiculous site where they CHARGED me to do something I could have done for free on the DMV site. Yeah, my mistake for not double-checking, but nowhere on the site does it say clearly that they are a private company, nor do they mention the fee until they have your money safely in hand. Shady. Report them to the FTC if you had this experience.

Date of experience: June 7, 2019
New York
2 reviews
0 helpful votes
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I was totally surprised on how much it cost 65 for a photo copy that was sent to me for my registration and the copy I printed off my computer was much better than I got in the mail. Stay with the penn dot website. Etags to me is a rip off.

Date of experience: June 7, 2019
mary t.
0 reviews
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It was well
June 7, 2019

It was well

Date of experience: June 7, 2019
Cathy J.
0 reviews
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It was a bit confusing at first but my tag arrived so all is okay

Date of experience: June 7, 2019
steven m.
0 reviews
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In general pre info good
June 7, 2019

In general pre info good. Address failed to auto enter. Program confused name and address

Date of experience: June 7, 2019
Martin S.
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Easy
June 7, 2019

Easy

Date of experience: June 7, 2019
alexsys i.
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Fast and easy...
June 6, 2019

Fast and easy...i love how it gives you different payment options

Date of experience: June 6, 2019
Mark F.
0 reviews
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Very simple to use
June 6, 2019

Very simple to use. I was stressed out thinking I was gonna have to go to a dmv office. Then I thought about giving this a try and it was a life saver!

Date of experience: June 6, 2019