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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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marcus m.
0 reviews
0 helpful votes
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It was quick and very easy to use
June 14, 2019

It was quick and very easy to use

Date of experience: June 14, 2019
Trammell M.
0 reviews
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Very Quick & Easy to Process
June 14, 2019

Very Quick & Easy to Process

Date of experience: June 13, 2019
Krag L.
0 reviews
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Very easy!
June 14, 2019

Very easy! It's about time

Date of experience: June 13, 2019
Thomas A.
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Had a difficult time getting to the section on paying the bill. It was really easy, I just couldn't figure it out. Once I did, I got right to it.
Thanks

Date of experience: June 13, 2019
Richard H.
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Beats the lines, YIKES!
June 14, 2019

Beats the lines, YIKES!

Date of experience: June 13, 2019
ALDA M.
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It was relative easy
June 14, 2019

It was relative easy

Date of experience: June 13, 2019
Andrew P.
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GREAT, THANKS
June 13, 2019

GREAT, THANKS

Date of experience: June 13, 2019
Mary M.
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This is much easier, and quicker, than using the postal system.

Date of experience: June 13, 2019
james t.
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WAS FAIRLY EASY TO NAVIGATE SITE
June 13, 2019

WAS FAIRLY EASY TO NAVIGATE SITE

Date of experience: June 13, 2019
Steven S.
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It was tremendous
June 13, 2019

It was tremendous

Date of experience: June 13, 2019
MICHAEL K.
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Quick and easy on-line payment method
June 13, 2019

Quick and easy on-line payment method

Date of experience: June 13, 2019
BRIJESH P.
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Very Convenient!
June 13, 2019

Very Convenient!

Date of experience: June 13, 2019
Billie G.
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My computer was giving me trouble, but this system is great and much improved over having to go to the DMV. Cudo's to you.

Date of experience: June 12, 2019
Sierra G.
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Quick and very helpful
June 13, 2019

Quick and very helpful

Date of experience: June 12, 2019
Douglas R.
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Shopping experience okay
June 13, 2019

Shopping experience okay. Additional fees are too high for people on limited funds.

Date of experience: June 12, 2019
California
2 reviews
1 helpful vote
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Watch out they send you renewals after you renew, you pay twice for the same years take. Act like you lost your tag when charging to get their fees thru the works, ripped off.

Date of experience: June 12, 2019
Dave N.
0 reviews
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Easy process but a bit pricey
June 13, 2019

Easy process but a bit pricey.

Date of experience: June 12, 2019
Kathy H.
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Great
June 12, 2019

Great

Date of experience: June 12, 2019
Carol J.
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Easy and very convenient way to renew my auto tag! Service fee is pricey.

Date of experience: June 12, 2019
THEODORE N.
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Etags is a great thing pay a little more but saves a lot of time going to MV.

Date of experience: June 12, 2019