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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Steven J.
5 reviews
0 helpful votes
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Very efficient
July 6, 2019

Very efficient - I received in 3 business days!

Date of experience: July 5, 2019
Angel G.
0 reviews
0 helpful votes
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Wow FAST!
July 6, 2019

Wow FAST! Thank You Guys!

Date of experience: July 5, 2019
norberto m.
0 reviews
0 helpful votes
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So far, so good!
July 6, 2019

So far, so good! Thanks

Date of experience: July 5, 2019
Dennis M.
0 reviews
0 helpful votes
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Pretty efficient
July 6, 2019

Pretty efficient

Date of experience: July 5, 2019
Ellis K.
0 reviews
0 helpful votes
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Quick, efficient, service fee excessive
July 6, 2019

Quick, efficient, service fee excessive

Date of experience: July 5, 2019
James B.
0 reviews
0 helpful votes
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The process to renew registration was fast and easy.

Date of experience: July 5, 2019
anita s.
0 reviews
0 helpful votes
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Great service a really quick turn around
July 5, 2019

Great service a really quick turn around.

Date of experience: July 5, 2019
Amanda a.
0 reviews
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Etags is great, so much faster than waiting in a long line.

Date of experience: July 5, 2019
Richard M.
0 reviews
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Your rates for online processing, printing and shipping are outrageously excessive. It's clear you have turned this civic responsibility into a pure money-making process for the DMV!

Date of experience: July 5, 2019
Harvey S.
0 reviews
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Easy
July 5, 2019

Easy

Date of experience: July 5, 2019
Glenda W.
0 reviews
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This method of payment saves so much time and effort.
Love it!

Date of experience: July 5, 2019
Ghazwa O.
0 reviews
0 helpful votes
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Excellent am very happy
July 5, 2019

Excellent am very happy. Thank you

Date of experience: July 5, 2019
Christopher M.
0 reviews
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Very simple and resonable
July 5, 2019

Very simple and resonable

Date of experience: July 4, 2019
DONNA J.
0 reviews
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Quick and easy
July 4, 2019

Quick and easy. Much nicer than standing in long lines.

Date of experience: July 4, 2019
Gerald C.
0 reviews
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Very good
July 4, 2019

Very good

Date of experience: July 4, 2019
Jose E.
0 reviews
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Ir as fast, and very easy
July 4, 2019

Ir as fast, and very easy.

Date of experience: July 4, 2019
Florida
1 review
0 helpful votes
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Didn't realize there was a $20 charge per car to use ETag. Next time I'll send in a check by mail to the Tax Assessor.

Date of experience: July 4, 2019
William V.
0 reviews
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ETag Service charge is too much!
July 4, 2019

ETag Service charge is too much!

Date of experience: July 4, 2019
Carolyn S.
0 reviews
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Navigation was very easy
July 4, 2019

Navigation was very easy.

Date of experience: July 3, 2019
Narissa M.
0 reviews
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Great easy to complete
July 4, 2019

Great easy to complete

Date of experience: July 3, 2019