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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Brita D.
0 reviews
0 helpful votes
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OKAY, BUT TOO EXPENSIVE
July 21, 2019

OKAY, BUT TOO EXPENSIVE

Date of experience: July 20, 2019
SEAN B.
0 reviews
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Very easy
July 21, 2019

Very easy. And quick. Much easier than going to the tax collectors office, which, by the way is pretty easy too. I LOVE the Florida DMV!

Date of experience: July 20, 2019
Renato S.
0 reviews
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I just Received my renewal registration
July 20, 2019

I just Received my renewal registration. Easy internet access.thank you

Date of experience: July 20, 2019
kitty s.
0 reviews
0 helpful votes
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The cost was $125, I don't understand additional charges for registration and tag

Date of experience: July 20, 2019
JOSHUA G.
0 reviews
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Had to review and edit shipping info
July 20, 2019

Had to review and edit shipping info. Multiple times before it saved it. Would have been to nice to know that final invoice amount would be 30% more than initial pre-invoice amount, I would have just upgraded to the 2 year plan.

Date of experience: July 20, 2019
Marlin R.
0 reviews
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Quick and easy
July 20, 2019

Quick and easy

Date of experience: July 20, 2019
Cheri C.
0 reviews
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Thanks bit high on fee but not bad
July 20, 2019

Thanks bit high on fee but not bad

Date of experience: July 20, 2019
Joseph W.
3 reviews
0 helpful votes
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Easy and smooth process
July 20, 2019

Easy and smooth process. I like that it is finally mobile friendly.

Date of experience: July 20, 2019
Manuel F.
0 reviews
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Great, Easy and Quick Renewal
July 20, 2019

Great, Easy and Quick Renewal

Date of experience: July 19, 2019
Thomas J.
0 reviews
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Hi
July 19, 2019

Hi

Date of experience: July 19, 2019
Antonio S.
0 reviews
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Easy to follow,very good
July 19, 2019

Easy to follow,very good. Congrats to your IT department.

Date of experience: July 19, 2019
SUSAN B.
0 reviews
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Easy processI was over charged by almost $40.00 it was very expensive

Date of experience: July 19, 2019
Nebraska
5 reviews
0 helpful votes
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Seamless and easy
July 21, 2019

About time we can do this seamlessly with technology. Easy way to pay its super fast and I got my tags quickly.

Date of experience: July 19, 2019
Brian P.
0 reviews
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So far has been good Update whenI receive renewed registration

Date of experience: July 19, 2019
Henry W.
0 reviews
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Execellent
July 19, 2019

Execellent

Date of experience: July 18, 2019
Jeffrey A.
0 reviews
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You made this process very easy
July 19, 2019

You made this process very easy

Date of experience: July 18, 2019
David M.
0 reviews
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Very happy with how easy it was to renew
July 19, 2019

Very happy with how easy it was to renew. We are Military & we were jumping through hoops to get our renewal through the state. The system was down & we couldn't get in touch with anyone who could help us. After days of being put on hold for hours, we decided to go through etags. Best decision ever! Thanks so much for the fast delivery! We will definitely use this service again!

Date of experience: July 18, 2019
Gina H.
0 reviews
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The renewal process is very quick and easy
July 18, 2019

The renewal process is very quick and easy.

Date of experience: July 18, 2019
Rosalind M.
0 reviews
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Website was easy to use
July 18, 2019

Website was easy to use. Hopefully on order confirmation the purchase will be seamless.

Date of experience: July 18, 2019
Mackey A.
0 reviews
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Almost balked at the fees
July 18, 2019

Almost balked at the fees

Date of experience: July 18, 2019