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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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128
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Michael M.
4 reviews
0 helpful votes
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Quick and easy
August 10, 2019

Quick and easy. A little pricey.

Date of experience: August 9, 2019
Jeri P.
0 reviews
0 helpful votes
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Fast, easy to use
August 10, 2019

Fast, easy to use.

Date of experience: August 9, 2019
Francine G.
0 reviews
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My documents arrived just as promised
August 10, 2019

My documents arrived just as promised. Great Service

Date of experience: August 9, 2019
Gary R.
0 reviews
0 helpful votes
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Awesome took just a couple minutes and it's a done deal-it's my 3rd yr using etags

Date of experience: August 9, 2019
michael j.
0 reviews
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It was fine
August 10, 2019

It was fine

Date of experience: August 9, 2019
Jackie R.
0 reviews
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Would not take credit card because of expiration date ex 01 Jan instead of Jan. Not good.

Date of experience: August 9, 2019
Nestor E.
0 reviews
0 helpful votes
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It was so easy and quick to do it
August 10, 2019

It was so easy and quick to do it

Date of experience: August 9, 2019
anita g.
0 reviews
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Whole process was very quick and beats applying anywhere in person. Excellent service - I am very pleased and would recommend to everyone.Thank you.

Date of experience: August 9, 2019
Htin A.
0 reviews
0 helpful votes
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Thank you
August 9, 2019

Thank you
Great service, prompt and couldn't be better.

Date of experience: August 9, 2019
jill v.
0 reviews
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Made very easy!
August 9, 2019

Made very easy!

Date of experience: August 9, 2019
California
1 review
0 helpful votes
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I was hesitant to use this service because I read so many complaints about hidden fees, but since my registration was $600 and near expiring - I took a chance. All of their fees are laid out and it's pretty clear what each fee is for. It's also clear that they're not with the DMV. My advice to the complainers here is to DO YOUR DUE DILIGENCE and read what you're paying for before you do because it's YOUR FAULT when there are "hidden" costs. Also, know what you're clicking intno. You were probably confused because you google searched "dmv registration" and clicked on an ad that directed you here. That's marketing today folks, so pay better attention. So with all that, here are my pros on why this service fits me.

+ I don't want to waste/spend my time at the DMV
+ I'm guilty every year of racking up late fees (it's a horrible habit that I'm trying to break) because I delay paying large expenses (my registration is usually over $600 and with late fees always ends up being close to $1,000)
+ To break this habit, eTags offers flexible payment options to allow me to choose a payment plan that I'm comfortable with while still getting my tags and avoiding DMV late fees

So if you don't mind taking the time out of your day to go to the DMV and pay directly and in full, then maybe this isn't the service for you but I don't think it's doing this company any justice by calling it a scam. OK end rant.

Enjoy the day!

Date of experience: August 9, 2019
Sabrina D.
0 reviews
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Save time and out of traffic
August 9, 2019

Save time and out of traffic

Date of experience: August 9, 2019
NANCY L.
0 reviews
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Quick and easy
August 9, 2019

Quick and easy - now done!

Why is the new tag different from other tags on other cars?

Date of experience: August 9, 2019
Florida
1 review
0 helpful votes
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I ordered for 2 years. The actual cost was $77.20 but with their service fee, agency fee, credit card fee, etc. I paid $111.05. For that much of a markup I'll just make the drive to the DMV next time.

Date of experience: August 9, 2019
Caterina M.
0 reviews
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Very quick and convenient
August 8, 2019

Very quick and convenient.
Thank You

Date of experience: August 8, 2019
Daniel L.
0 reviews
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The online process has been smooth and efficient. Thanks

Date of experience: August 8, 2019
AMBER M.
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THIS WAS EASY AND CONVENIENT
August 8, 2019

THIS WAS EASY AND CONVENIENT.
I was apprehensive about renewing my registration on-line due to past experiences with similar situations. Specifically the State of California. I really was surprised that I didn't have any difficulties. I am not a computer whiz but able to do enough on the computer and still have had complications in the past. This was straight forward, self explanatory and only a few steps. I liked the e-tags. I worried about getting pulled over and not having proof of registration. So the e-tags were a good idea. My actual tags arrived 8/7. I ordered them on 8/1. I recommend registration renewal on-line. But I still believe in AAA.

Date of experience: August 8, 2019
Elizabeth D.
0 reviews
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Easy to get around the web site
August 8, 2019

Easy to get around the web site.
Thanks.

Date of experience: August 8, 2019
Marie M.
0 reviews
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Quick and easy
August 8, 2019

Quick and easy

Date of experience: August 8, 2019
RICHARD D.
0 reviews
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It works for me
August 8, 2019

It works for me

Date of experience: August 8, 2019