Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Nancy J.
0 reviews
0 helpful votes
Follow Nancy J.
Unfollow Nancy J.
Share Review
Report Review

My tags arrived promptly and there was no problem
September 5, 2019

My tags arrived promptly and there was no problem. Would definitely use eTags next year

Date of experience: September 4, 2019
Sarah H.
0 reviews
0 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Share Review
Report Review

Wonderful quick and easy
September 4, 2019

Wonderful quick and easy

Date of experience: September 4, 2019
Donald L.
0 reviews
0 helpful votes
Follow Donald L.
Unfollow Donald L.
Share Review
Report Review

Why is cell phone # a required field?
September 4, 2019

Why is cell phone # a required field? What if I didn't have a cell phone?
Looks like you hacked into the Florida vehicle registration website and charge 50% more than if I
Had just known to go to the certified Florida website.

Date of experience: September 4, 2019
Aaron S.
0 reviews
0 helpful votes
Follow Aaron S.
Unfollow Aaron S.
Share Review
Report Review

Quick and easy
September 4, 2019

Quick and easy. Will defiantly be using you guys again!

Date of experience: September 4, 2019
Catherine M.
0 reviews
0 helpful votes
Follow Catherine M.
Unfollow Catherine M.
Share Review
Report Review

Quick, convenient and easy for a senior citizen!
September 4, 2019

Quick, convenient and easy for a senior citizen!

Date of experience: September 4, 2019
FLORA J.
0 reviews
0 helpful votes
Follow FLORA J.
Unfollow FLORA J.
Share Review
Report Review

Love not having to wait on line
September 4, 2019

Love not having to wait on line. Very efficient.

Date of experience: September 4, 2019
IRWIN H.
0 reviews
0 helpful votes
Follow IRWIN H.
Unfollow IRWIN H.
Share Review
Report Review

Non complicated
September 4, 2019

Non complicated

Date of experience: September 4, 2019
Pennsylvania
1 review
1 helpful vote
Follow pamela h.
Unfollow pamela h.
Share Review
Report Review

E-TAG
September 5, 2019

It was very easy to do, and I liked the fact that you get a copy of it the same day. Very pleased with the site this will be the way that I renew it.

Date of experience: September 4, 2019
Florida
1 review
0 helpful votes
Follow Nate D.
Unfollow Nate D.
Share Review
Report Review

Outstanding
September 5, 2019

Had to get a title transfer from another state to get a tag. I knew it would take some time on my end and it was a breeze for me. Took about 3 months (2 months of them waiting on me to get my title from my original lienholder) Very prompt on getting back with me on each documents that I needed to get things in place. Highly recommend especially if you need time to get your stuff in order.

Date of experience: September 3, 2019
ERIC B.
0 reviews
0 helpful votes
Follow ERIC B.
Unfollow ERIC B.
Share Review
Report Review

So very easy, simple
September 4, 2019

So very easy, simple.

Date of experience: September 3, 2019
Shirley L.
0 reviews
0 helpful votes
Follow Shirley L.
Unfollow Shirley L.
Share Review
Report Review

Very quick but expensive
September 3, 2019

Very quick but expensive.

Date of experience: September 3, 2019
Visa M.
0 reviews
0 helpful votes
Follow Visa M.
Unfollow Visa M.
Share Review
Report Review

Very fast and easy...
September 3, 2019

Very fast and easy...thank you

Date of experience: September 3, 2019
CHRISTINE S.
0 reviews
0 helpful votes
Follow CHRISTINE S.
Unfollow CHRISTINE S.
Share Review
Report Review

It was quick and effective
September 3, 2019

It was quick and effective.

Date of experience: September 3, 2019
California
1 review
0 helpful votes
Follow Catherine A.
Unfollow Catherine A.
Share Review
Report Review

Easy. Fast. Reliable.
September 3, 2019

This was the first time I've used this method. I was somewhat leary knowing how slow the state operates, but shouldn't have been. When I received my tags I couldn't believe it came in the mail so quickly and not one problem.

Date of experience: September 3, 2019
Florida
1 review
0 helpful votes
Follow Eric-B N.
Unfollow Eric-B N.
Share Review
Report Review

Went on-line, click, click and I was done. Maybe 5 minutes. An added expense to file this way AaaaHhhhh, ok.

Date of experience: September 3, 2019
Minnie H.
0 reviews
0 helpful votes
Follow Minnie H.
Unfollow Minnie H.
Share Review
Report Review

Ok I'm still waiting for my tags as my smog test was done the next day. Where are my tags?

Date of experience: September 3, 2019
Jairo A.
0 reviews
0 helpful votes
Follow Jairo A.
Unfollow Jairo A.
Share Review
Report Review

Fast and essy
September 3, 2019

Fast and essy

Date of experience: September 3, 2019
Mark S.
2 reviews
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

$29.95 to do it on line seems a bit excessive
September 3, 2019

$29.95 to do it on line seems a bit excessive. You get your money faster and reduce labor.

Date of experience: September 2, 2019
Brandis P.
0 reviews
0 helpful votes
Follow Brandis P.
Unfollow Brandis P.
Share Review
Report Review

The website was easy to use and I completed my order in minutes!

Date of experience: September 2, 2019
Margaret T.
0 reviews
0 helpful votes
Follow Margaret T.
Unfollow Margaret T.
Share Review
Report Review

It is the fastest why & you don't have to worry about your order getting lost in the mail nor in the wrong hands.

Date of experience: September 2, 2019