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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Robert S.
0 reviews
0 helpful votes
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Easy to navigate!
September 13, 2019

Easy to navigate!

Date of experience: September 13, 2019
Elizabeth V.
0 reviews
0 helpful votes
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It is my first time
September 13, 2019

It is my first time

Date of experience: September 13, 2019
SIAN C.
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A little overpriced but I have anxiety around Police so this is easier

Date of experience: September 13, 2019
Dennis D.
0 reviews
0 helpful votes
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NO SPACEON LICENSE PLATE # FOR HANDICAP PLATE
September 13, 2019

NO SPACEON LICENSE PLATE # FOR HANDICAP PLATE

Date of experience: September 13, 2019
Paul A.
0 reviews
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The order was cancelled but because it is a "noreply" message and because there is no e-mail or phone to call I do not know if this was actually cancelled but I will refuse to pay the credit card.
Is this enough or do you want to know more?
It should be made easier to respond in case of problems

Date of experience: September 13, 2019
Bercenia J.
0 reviews
0 helpful votes
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Great
September 13, 2019

Great

Date of experience: September 13, 2019
Anthony A.
0 reviews
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Very easy and effecient
September 13, 2019

Very easy and effecient.

Date of experience: September 13, 2019
California
1 review
0 helpful votes
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Registration made easy!
September 14, 2019

I was late on my registration and wasn't sure I would be able to pay it online. But much to my surprise I was able to and it shipped overnight so I could get back on the road! This is a very easy and convenient way to get this process done without having to spend hours in a line waiting! Thank you for offering this service!

Date of experience: September 13, 2019
ETAGS I. — eTags Rep
over a year old

Hi John, thanks for your feedback and glad to hear that the overnight shipping option was convenient for you. We look forward to serving you in the future. Take Care and Drive Safely.

Rhonda F.
0 reviews
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A lot more money than I thought, easy to use, though
September 13, 2019

A lot more money than I thought, easy to use, though

Date of experience: September 13, 2019
Tracy H.
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All fine
September 13, 2019

All fine - thank you

Date of experience: September 13, 2019
JERRY B.
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This is the most pleasant license plate renewal ever
September 13, 2019

This is the most pleasant license plate renewal ever. It even saved me money. The bill I received by mail asked for $135. With my online response, I only had to pay $91. I hope it holds. Thank you.

Date of experience: September 13, 2019
juan b.
0 reviews
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Good service
September 13, 2019

Good service

Date of experience: September 13, 2019
Ralph R.
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Like paying bills online easy and fast
September 13, 2019

Like paying bills online easy and fast.

Date of experience: September 13, 2019
Jean F.
0 reviews
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So far I am very happy with this new way
September 13, 2019

So far I am very happy with this new way,

Date of experience: September 12, 2019
Barbara C.
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So fast and easy!
September 13, 2019

So fast and easy! Everyone can save the hassle of lines at DMV by using this! They should have more options for use here, like renewal of license!

Date of experience: September 12, 2019
Shirley A.
0 reviews
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Too much money for renewing on
September 13, 2019

Too much money for renewing on- line

Date of experience: September 12, 2019
RICARDO C.
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Easy and fast
September 12, 2019

Easy and fast

Date of experience: September 12, 2019
donna m.
0 reviews
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Convient
September 12, 2019

Convient

Date of experience: September 12, 2019
francis P.
0 reviews
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Not applicable
September 12, 2019

Not applicable

Date of experience: September 12, 2019
Pennsylvania
1 review
0 helpful votes
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Why the Fee?
September 12, 2019

I've lived in a few states moving around with the military and never had to pay a fee for using the internet websites. $19.95 for what? No one doing a thing at the DMV to make the download to my computer. Heck, you save tons in labor costs doing the website option... but then charge for it. Not next time... you can process the application by mail so you earn the normal payment and pay the workers involved!

Date of experience: September 12, 2019