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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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Melinda B.
0 reviews
0 helpful votes
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Standing at the line in DMV waiting for my turn at the kiosk so I could renew my registration. I was able to renew online before the first person was done. The line is growing longer and I'm driving home. Thank you!

Date of experience: October 7, 2019
Daniel R.
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Thanksthanks
October 7, 2019

Thanksthanks

Date of experience: October 7, 2019
David A.
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Quick & efficient
October 7, 2019

Quick & efficient. Great way to handle registration!

Date of experience: October 7, 2019
Jeremy F.
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Thank you!
October 7, 2019

Thank you! Super easy and fast.

Date of experience: October 7, 2019
JWyss T.
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Made this task much quicker and easier!
October 7, 2019

Made this task much quicker and easier!

Date of experience: October 7, 2019
Germany
1 review
0 helpful votes
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Great service
October 7, 2019

Great service beats waiting in the DMV... was paid Sunday received Tuesday... thank you very much I will keep using your service on my next renuals..

Date of experience: October 6, 2019
Kelven F.
0 reviews
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Yeah that's what I thought about this place
October 7, 2019

Yeah that's what I thought about this place

Date of experience: October 6, 2019
Dorothy G.
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It is easier than going to the DMV
October 7, 2019

It is easier than going to the DMV

Date of experience: October 6, 2019
William C.
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Always expecting some problem when paying on line and experiencing NONE is beautiful.

Date of experience: October 6, 2019
Pamela G.
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Why does my hard copy mailed renewal notice say my fee is $224 but iI have been charged much more?

Date of experience: October 6, 2019
Florida
1 review
0 helpful votes
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Fast and easy
October 7, 2019

It is easy to do it online. Really fast. No issues. No lines, no lost time. Really good! I really suggest to do it online

Date of experience: October 6, 2019
California
1 review
0 helpful votes
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Expensive
October 7, 2019

My registration said $121 and I didnt know by paying online I would get charged extra fees so my total came out to be $159 which was very unexpected!

Date of experience: October 6, 2019
James B.
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Quick and painless
October 6, 2019

Quick and painless

Date of experience: October 5, 2019
Valerie Q.
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Quick and convenient
October 6, 2019

Quick and convenient. However, even though I clicked on the option for a 2-year registration, upon checking out I found that I was only charged for the 1-year option. Not good given the $20 charge to re-register online. I'm still waiting on a response about this issue.

Date of experience: October 5, 2019
Donna R.
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I LOVE BEING ABLE TO RENEW ONLINE AND IT IS SO SIMPLE TO DO.

Date of experience: October 5, 2019
LINDA S.
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Easy Peasy
October 5, 2019

Easy Peasy

Date of experience: October 5, 2019
Robin R.
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Easy very nice Thanks
October 5, 2019

Easy very nice Thanks

Date of experience: October 5, 2019
NAHRA R.
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Easy order and i recommended it
October 5, 2019

Easy order and i recommended it

Date of experience: October 5, 2019
Shaun H.
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Still did registration in mail
October 5, 2019

Still did registration in mail

Date of experience: October 5, 2019
Jason W.
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Thank you for making the renewal process so easy
October 5, 2019

Thank you for making the renewal process so easy. Keep up the great work!
Cheers,
~ Jason

Date of experience: October 4, 2019