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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Pearline G.
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Very easy, simple and quick
October 17, 2019

Very easy, simple and quick.

Date of experience: October 16, 2019
JUSTINA R.
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It was fast and simple, thank you
October 16, 2019

It was fast and simple, thank you

Date of experience: October 16, 2019
Kirk A.
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Service so far has been very clear and straightforward.

Date of experience: October 16, 2019
LINDA R.
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It took three tries to finally get the order processed. Glad it finally worked.

Date of experience: October 15, 2019
Ricardo A.
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Quick and easy!
October 16, 2019

Quick and easy!

Date of experience: October 15, 2019
Marie R.
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It was very quick and easy
October 15, 2019

It was very quick and easy. Thank you so much. It was quick and easy.

Date of experience: October 15, 2019
Amanda S.
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Was very easy to pay for car tag renewal.I was very happy that I could order online. I feel safe that I won't be pulled over and I cannot say thank you enough for providing this service for me!

Date of experience: October 15, 2019
Consuelo R.
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Saves time, great
October 15, 2019

Saves time, great

Date of experience: October 15, 2019
john r.
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Very easy
October 15, 2019

Very easy

Date of experience: October 15, 2019
Peter P.
1 review
0 helpful votes
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How do I print my registration
October 15, 2019

How do I print my registration

Date of experience: October 15, 2019
Mirsad D.
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Greattttt
October 15, 2019

Greattttt

Date of experience: October 15, 2019
Georgina M.
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Good
October 15, 2019

Good

Date of experience: October 15, 2019
Patrick M.
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The service is very Expensive!
October 15, 2019

The service is very Expensive!

Date of experience: October 15, 2019
Amy W.
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Difficult to work my way through
October 15, 2019

Difficult to work my way through. Several attempts made before i finally completed my task. Not feeling very positive about receiving my title. After being told how to get them on line for $4.50, I opted for next day that became $149.90, $100 fee for next day. Surprise! However I paid it because I needed it quickly. I was not aware I would also need to prove my identity by downloading my drivers license, another delay. I did receive it promptly after that was completed. But it did make sense. Thanks for delivering just in time for me.

Date of experience: October 15, 2019
Terry H.
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Very convenient
October 15, 2019

Very convenient. Easy to use web page

Date of experience: October 15, 2019
thomas M.
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Too expensive
October 15, 2019

Too expensive

Date of experience: October 14, 2019
Howard R.
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I liked adding another vehicle
October 15, 2019

I liked adding another vehicle.

Date of experience: October 14, 2019
Lisa W.
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Quick and easy
October 15, 2019

Quick and easy

Date of experience: October 14, 2019
Hallie R.
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Love the convenience of getting our vehicle tag online. Very easy to do.

Date of experience: October 14, 2019
Steven P.
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Very quick
October 14, 2019

Very quick

Date of experience: October 14, 2019