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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Warren M.
0 reviews
0 helpful votes
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Thank you for an EZ renewal
November 4, 2019

Thank you for an EZ renewal

Date of experience: November 4, 2019
Alexis S.
0 reviews
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Even after passing the smog test I have yet to hear that I can have my tags renewed...

Date of experience: November 3, 2019
EDNA R.
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It's quick and easy!
November 4, 2019

It's quick and easy!. I am satisfied with the quick delivery of my car registration. Good job!

Date of experience: November 3, 2019
James O.
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Very good tags came as expected, except I thought the charge for the service was too high

Date of experience: November 3, 2019
Christine W.
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Quick, easy, and less expensive than paying by mail.
Way too expensive for the fee you charged me.

Date of experience: November 3, 2019
alvaro v.
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TOO EXPENSIVE
November 3, 2019

TOO EXPENSIVE. Í SHOULD HAVE CANCELLED THE ORDER. ARM ROBERY.

Date of experience: November 3, 2019
Jose R.
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Easy to use!
November 3, 2019

Easy to use!

Date of experience: November 3, 2019
Donald B.
0 reviews
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Received tags in 2 days, very easy order
November 3, 2019

Received tags in 2 days, very easy order

Date of experience: November 3, 2019
YOVANY P.
0 reviews
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I'LL BE 100% SATISFIED WHEN I GET MY TITLE
November 3, 2019

I'LL BE 100% SATISFIED WHEN I GET MY TITLE

Date of experience: November 3, 2019
Guy C.
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Nice and easy...
November 3, 2019

Nice and easy...

Date of experience: November 3, 2019
Nancy B.
0 reviews
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Convenient
November 3, 2019

Convenient

Date of experience: November 2, 2019
Pennsylvania
1 review
0 helpful votes
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$30 just for paying online? Ridiculous! Especially when you print it out yourself and no paperwork or mailing is generated by anyone at this site. Yes it's convenient, but so was the previous site with no extra fees. No improvement here at all. I will not be using it again.

Date of experience: November 2, 2019
George A.
2 reviews
0 helpful votes
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Fast
November 2, 2019

Fast - easy - like 1-2-3

Date of experience: November 2, 2019
Immaculate S.
0 reviews
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Very good!
November 2, 2019

Very good!

Date of experience: November 2, 2019
William P.
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The process we quick and easy but way too expensive. Didn't realize how much you were charging until after the transaction was completed. Did not feel you made your costs clear in a timely manner.

Date of experience: November 1, 2019
Daryl R.
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Super easy
November 1, 2019

Super easy

Date of experience: November 1, 2019
Darlene O.
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I fell like my title was held hostage i hope you honor the over night i chose

Date of experience: November 1, 2019
Michael S.
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I would rather pick up asap
November 1, 2019

I would rather pick up asap

Date of experience: November 1, 2019
Florida
2 reviews
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Over the top fees
November 1, 2019

Paying the extra $30 in fees, I will not be doing this again and just mail it in or stand inline. It is suppose to be a convenience but they charge me 19.95 for etag service fee, 3.00 agency fee, 2.50 credit card convenience fee and 3.95 (38 cent stamp so 3.57 handling fee) shipping and handling fee. Totally outrageous!

Date of experience: November 1, 2019
Penny B.
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User friendly
October 31, 2019

User friendly. Very quick turnaround

Date of experience: October 31, 2019