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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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Christopher C.
0 reviews
0 helpful votes
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Expensive service charge
November 9, 2019

Expensive service charge.

Date of experience: November 8, 2019
Ronald y.
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QUICK TO FOLLOW BUT KIND OF EXPENSIVE, yes kind of expensive.

Date of experience: November 8, 2019
randall w.
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Doesn't match My bill
November 8, 2019

Doesn't match My bill. Added fees. Blah Blah

Date of experience: November 8, 2019
Starrlet C.
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So easy its great thanks
November 8, 2019

So easy its great thanks

Date of experience: November 8, 2019
MYRA H.
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Instructions easy to follow
November 8, 2019

Instructions easy to follow

Date of experience: November 8, 2019
Janet G.
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Easy
November 8, 2019

Easy

Date of experience: November 8, 2019
William O.
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Very convenient
November 8, 2019

Very convenient. Thanks and best regards, Bill Ohrt

Date of experience: November 8, 2019
Sonja E.
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Form easy to fill out
November 8, 2019

Form easy to fill out. I was shocked by the high fees. Not sure I will use site again

Date of experience: November 8, 2019
Jennifer P.
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I never received a response to the question below!?

My Registration notice from the DMV said the fee was $224 if paid before 11/12/2019. However, I'm being charged $258.90 online.
Why?

Date of experience: November 7, 2019
Dale H.
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What a good idea!
November 7, 2019

What a good idea! Great time saver.

Date of experience: November 7, 2019
Margaret M.
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It was great service
November 7, 2019

It was great service. But it did come at an expensive price.

Date of experience: November 7, 2019
Samuel A.
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This has helped me process this renewal
November 7, 2019

This has helped me process this renewal. I appreciate the rush order as I was a few days late in placing the order. Please text me if there are any delays also, if possible could I receive a date to expect so I can make sure to be home as I recently had an important letter not delivered and/or lost. Thank you very much.

Date of experience: November 7, 2019
Illinois
1 review
0 helpful votes
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Fast service
November 9, 2019

Very fast service, but expensive. Think I will mail it next time. Maybe the State should take over the E- tag service. No reason it should cost so much.

Date of experience: November 7, 2019
Katherine L.
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Very fast and convenient
November 7, 2019

Very fast and convenient. Thank you for your service.

Date of experience: November 7, 2019
Khoa L.
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Super easy!
November 7, 2019

Super easy!

Date of experience: November 6, 2019
Harold J.
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Quite easy but rates a totally unacceptable will not use in the future

Date of experience: November 6, 2019
zhibo h.
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That's cool
November 7, 2019

That's cool

Date of experience: November 6, 2019
Willis B.
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The fees are way too high!
November 7, 2019

The fees are way too high!

Date of experience: November 6, 2019
maria L.
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Very simple
November 6, 2019

Very simple

Date of experience: November 6, 2019
David G.
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It was without any delays or issues
November 6, 2019

It was without any delays or issues

Date of experience: November 6, 2019