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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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Andrew L.
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Easy pz
November 23, 2019

Easy pz

Date of experience: November 23, 2019
william d.
0 reviews
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First time doing it this way & hope it works
November 23, 2019

First time doing it this way & hope it works.

Date of experience: November 22, 2019
Al M.
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Thank you for helping me, I love it!
November 23, 2019

Thank you for helping me, I love it!

Date of experience: November 22, 2019
christopher S.
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Pricing was not up front, (ie
November 23, 2019

Pricing was not up front, (ie. Service charge).

Date of experience: November 22, 2019
SHIRLEY C.
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Quick and easy to do
November 23, 2019

Quick and easy to do. Thank you

Date of experience: November 22, 2019
George B.
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ALMOST SURE THAT WHEN I RENEWED IN THE PAST VIA ONLINE THAT IT WENT DIRECTLY THROUGH THE CA DMV. A BIT CONFUSING WHEN THE FORMAT FOR INFORMATION SPEAKS IN TERMS OF "MY ORDER". WHEN I RECEIVED THE REGISTRATION AND NEW TAG; THEY CAME IN AN ENVELOPE FROM eTags (not DMV) THAT WAS SO PLAIN, I ALMOST THREW IT AWAY AS TRASH MAIL. I PREFERED RENEWING DIRECTLY WITH DMV. I DON'T RECALL BEING REQUIRED TO PAY AN ADDITIONAL $34.90 TO USE THE DMV ONLINE RENEWAL SERVICE. PROBABLY WILL NOT USE YOUR SERVICE AGAIN.

Date of experience: November 22, 2019
Sarah H.
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Very good
November 23, 2019

Very good

Date of experience: November 22, 2019
Michael B.
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Easy to use
November 23, 2019

Easy to use

Date of experience: November 22, 2019
2 reviews
0 helpful votes
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This was the fastiest return of my registration sticker I've yet to experience
I will be positively sure to use for my other vehicle

Thanks

Date of experience: November 22, 2019
Alfredo A.
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Fast
November 22, 2019

Fast.

Date of experience: November 22, 2019
Susan H.
1 review
0 helpful votes
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Exceeded expectations
November 22, 2019

Exceeded expectations

Date of experience: November 22, 2019
Gerald C.
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Order process was very easy and convenient
November 22, 2019

Order process was very easy and convenient

Date of experience: November 22, 2019
WILLIAM A.
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This is fantastic
November 22, 2019

This is fantastic

Date of experience: November 22, 2019
Florida
1 review
0 helpful votes
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Great service!
November 24, 2019

This was absolutely the fastest and easiest tag renewal ever! I would defend recommend the online service to everyone espresso those who don't care to wait in long lines to renew their vehicle registration!

Date of experience: November 22, 2019
David H.
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Very efficient and user-friendly system
November 22, 2019

Very efficient and user-friendly system

Date of experience: November 22, 2019
Esther Z.
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Amazing how fast I can pay my registration without going to the DMV

Date of experience: November 21, 2019
JOHN C.
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VERY EASY SERVICE TO USE
November 22, 2019

VERY EASY SERVICE TO USE.

Date of experience: November 21, 2019
HANEEF A.
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QUICK AND ACCURATE
November 22, 2019

QUICK AND ACCURATE. THANKS.

Date of experience: November 21, 2019
Jay C.
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Easy and fast
November 22, 2019

Easy and fast

Date of experience: November 21, 2019
Jon B.
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Did not have an option to put the address the vehicle should be registered, only the mailing address. As a result, the registration has the mailing address on it.

Date of experience: November 21, 2019