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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Javier C.
0 reviews
0 helpful votes
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Great!
December 7, 2019

Great!

Date of experience: December 7, 2019
Janice M.
0 reviews
0 helpful votes
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Great!
December 7, 2019

Great!

Date of experience: December 7, 2019
Florida
1 review
0 helpful votes
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Urgh
December 7, 2019

Dont bother telling you the crazy fees they charge till after they bill you for it will never use service again

Date of experience: December 7, 2019
Jason N.
0 reviews
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Great
December 7, 2019

Great

Date of experience: December 7, 2019
Audrey L.
0 reviews
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Website user friendly
December 7, 2019

Website user friendly. Happy to find this option available. Fast and efficient.

Date of experience: December 7, 2019
NATASHA M.
0 reviews
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So convenient
December 7, 2019

So convenient. And easy to used

Date of experience: December 6, 2019
Marlene C.
0 reviews
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Great very easy I received it fast
December 7, 2019

Great very easy I received it fast

Date of experience: December 6, 2019
Wellington W.
0 reviews
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It was quick and easy with PayPal
December 6, 2019

It was quick and easy with PayPal. I am being extorted by the government and the contracting companies.

Date of experience: December 6, 2019
DAWN M.
0 reviews
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Great user friendly app!
December 6, 2019

Great user friendly app!

Date of experience: December 6, 2019
Florida
1 review
0 helpful votes
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Complements
December 7, 2019

"Very convenient. I hated waiting in line every year for my tag and registra.tion. And the courteous service too was good

Date of experience: December 6, 2019
HOWARD R.
0 reviews
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SO EASY AND CONVENIENT
December 6, 2019

SO EASY AND CONVENIENT. THANKS

Date of experience: December 5, 2019
B S.
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So Easy!
December 6, 2019

So Easy! I was a little shocked when the initial price said $100... when the actual bill came in it was over $200... would not have done the 2 year option had I been aware that this was not the actual price.

Date of experience: December 5, 2019
WARREN S.
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Quick and easy
December 5, 2019

Quick and easy - great service thank you!

Date of experience: December 5, 2019
Guess L.
0 reviews
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I lost registration renewal notice I received and was able to do renewal and pay just by answering the questions.

Date of experience: December 5, 2019
James V.
0 reviews
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Honestly, I didn't know what e-Tags was
December 5, 2019

Honestly, I didn't know what e-Tags was. Didn't know what was going on, so I was just happy to receive my new stickers in the mail to know all was good.

Date of experience: December 5, 2019
Severino M.
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Easy and quick
December 5, 2019

Easy and quick

Date of experience: December 5, 2019
WILLIAM Y.
0 reviews
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Pain-in-the-butt
December 5, 2019

Pain-in-the-butt

Date of experience: December 4, 2019
Margaret S.
0 reviews
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WORKED WELL
December 5, 2019

WORKED WELL

Date of experience: December 4, 2019
gary m.
0 reviews
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Always a pleasure
December 5, 2019

Always a pleasure

Date of experience: December 4, 2019
Florida
2 reviews
0 helpful votes
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Excessive fees
December 4, 2019

25 dollars in fees is excessive. Hardly worth the convenience of not going to tax collections office.

Date of experience: December 4, 2019