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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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So far it is good
Quick and easy I wish I would have used it earlier.
Way better than the 8 hours I spent in line last year to get real ID.
Easy and pleasant experience. Thank you
Great
Easy peasy
Claimed they didn't get my smog inspection verification... then said the CA stations don't report to them... it is up to the customer to call them --then--magically--they found the "report was just received"but they ship it overnight... so I paid $15 for the privilege of no overnight shipment... save yourself grief and money and go through the DMV kiosk...
Fast and easy so happy with the new service:-)
Ok
Good, easy
Overall I think the service was great though the fees was a bit pricey.
This is my second year renewing through etags. This time, however has been unpleasant. I bought my tags in October (it's now December) and I have not received them. I had gotten an email saying they were shipped but for whatever dumb reason they got sent back and customer service assured me they would be sent. It's the middle of December and NOTHING. This is outrageous.
Etags will charge you 150.00 service fee right from the start, ON TOP of whatever DMV fees you will have to pay by the completion of your order. They do not disclose this information clearly and will charge you 50.00 if you cancel halfway through the order (once you discover what I did about their ridiculous 150.00 service fee). They are just an online funnel to scam 50 dollars at a time through mass applications and cancellations.
Very good and easy
I am not computer savvy
Thank You Happy With This
It was brought to my attention by my daughter that I paid twice what I should pay. You did credit my account with $19.95 (one of the extra charges). It was a good lesson for me and please don't send me information from eTags.com anymore.
The experience was efficient and there were no complications when I typed in the information.
Very easy to renew
Overall great experience!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Ashley, we are very sorry to hear that you experienced this issue with the mail delivery this year. Please provide your order ID or plate number and we can have someone reach out to you immediately or contact our support team again. If we haven't already done so, we can get a replacement ordered for you as soon as possible. Looking forward to hearing from you.