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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Marcia H.
0 reviews
0 helpful votes
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Easy enough thanks
December 18, 2019

Easy enough thanks

Date of experience: December 17, 2019
Scott C.
0 reviews
0 helpful votes
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EXCELLENT and on time
December 18, 2019

EXCELLENT and on time. Too bad all transactions can't be done like this.

Date of experience: December 17, 2019
Emery H.
0 reviews
0 helpful votes
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When will I receive the new title?
December 18, 2019

When will I receive the new title?

Date of experience: December 17, 2019
Robert C.
0 reviews
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Love that l can do this in seconds
December 18, 2019

Love that l can do this in seconds

Date of experience: December 17, 2019
HARRIETT H.
0 reviews
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Very user friendly and that's important to us elderly.

Date of experience: December 17, 2019
Helene V.
0 reviews
0 helpful votes
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Quick and easy!
December 18, 2019

Quick and easy!

Date of experience: December 17, 2019
Karen S.
0 reviews
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Quick and easy-love it!
December 18, 2019

Quick and easy-love it!

Date of experience: December 17, 2019
Mark S.
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Too easy
December 17, 2019

Too easy. So easy I'm looking over my shoulder wondering when someone is going to tell me that I can't do that.
And as it turns out I couldn't use the service since I had to appear in person at the DMV for my particular needs. E-tags refunded my money minus a cancelation charge. E-tags needs to better educate themselves about which services they can provide and which they cannot.

Date of experience: December 17, 2019
dorothy D.
0 reviews
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EASY SCHMEZY
December 17, 2019

EASY SCHMEZY

Date of experience: December 17, 2019
Kathleen M.
0 reviews
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Tag sent for 2021 not 2020
December 17, 2019

Tag sent for 2021 not 2020. Explain.

Date of experience: December 17, 2019
john p.
0 reviews
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Great experience
December 17, 2019

Great experience

Date of experience: December 17, 2019
Frank W.
0 reviews
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I was easy to order; however the fees charged were very expensive.

Date of experience: December 17, 2019
hector a.
0 reviews
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Ok very good
December 17, 2019

Ok very good

Date of experience: December 17, 2019
PABLO G.
0 reviews
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Friendly and easy...
December 17, 2019

Friendly and easy...

Date of experience: December 17, 2019
California
1 review
0 helpful votes
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Great shopping experience
December 18, 2019

No appointment necessary and no waiting? I support closing more offices for online transactions.

Enough said!

Date of experience: December 17, 2019
HAROLD N.
0 reviews
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Quick and Thanks
December 17, 2019

Quick and Thanks

Date of experience: December 17, 2019
RICARDO N.
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GREAT SERVICE pretty easy to use
December 17, 2019

GREAT SERVICE pretty easy to use

Date of experience: December 17, 2019
Meg R.
0 reviews
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This was easy and fast
December 17, 2019

This was easy and fast - Thanks very much! M

Date of experience: December 16, 2019
Marian B.
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Problems from the get go--It would not process via PayPal. I had NO idea they were not affiliated with Cal DMV--I paid for overnight delivery not knowing they didn't transmit smog test --the delay was DAYS...Customer Service people could care less and it showed...WILL NEVER USE AGAIN!

Date of experience: December 16, 2019
patris a.
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Where good
December 17, 2019

Where good

Date of experience: December 16, 2019