Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

patricia a.
0 reviews
0 helpful votes
Follow patricia a.
Unfollow patricia a.
Share Review
Report Review

Very easy renewal Thanks Dale
January 16, 2020

Very easy renewal Thanks Dale

Date of experience: January 15, 2020
WILLIAM D.
0 reviews
0 helpful votes
Follow WILLIAM D.
Unfollow WILLIAM D.
Share Review
Report Review

That was easy and expensive, but this is Florida
January 16, 2020

That was easy and expensive, but this is Florida.

Date of experience: January 15, 2020
Sally R.
0 reviews
0 helpful votes
Follow Sally R.
Unfollow Sally R.
Share Review
Report Review

This is wonderfully quick to process this way
January 16, 2020

This is wonderfully quick to process this way. Love it.

Date of experience: January 15, 2020
Dionicia L.
0 reviews
0 helpful votes
Follow Dionicia L.
Unfollow Dionicia L.
Share Review
Report Review

Other than the processing fee of almost 30.00 it's perfect.

Date of experience: January 15, 2020
charles e.
0 reviews
0 helpful votes
Follow charles e.
Unfollow charles e.
Share Review
Report Review

It been very easy to make my registration here
January 15, 2020

It been very easy to make my registration here

Date of experience: January 15, 2020
Paul B.
0 reviews
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Share Review
Report Review

Good
January 15, 2020

Good

Date of experience: January 15, 2020
California
1 review
0 helpful votes
Follow Pat B.
Unfollow Pat B.
Share Review
Report Review

Easy
January 17, 2020

Very easy to renew car tags online. No longer waiting in Long lines with so many people. No wasting my time.

Date of experience: January 15, 2020
Gary M.
0 reviews
0 helpful votes
Follow Gary M.
Unfollow Gary M.
Share Review
Report Review

Very Painless and definitely would recommend
January 15, 2020

Very Painless and definitely would recommend.

Date of experience: January 15, 2020
Candice M.
0 reviews
0 helpful votes
Follow Candice M.
Unfollow Candice M.
Share Review
Report Review

Very easy and quick to use
January 15, 2020

Very easy and quick to use. I will definitely use from now on.

Date of experience: January 15, 2020
Pauline L.
0 reviews
0 helpful votes
Follow Pauline L.
Unfollow Pauline L.
Share Review
Report Review

Except for not having VIN # handy fast and easy
January 15, 2020

Except for not having VIN # handy fast and easy. But when I got off line it didn't have my second vehicle. It was s travel trailer and wouldn't let me do it online or at a kiosk. Had to go to Auto Club to get it done. In the long run didn't save me anytime or effort. Last year it took both vehicles so what changed?

Date of experience: January 15, 2020
Avram O.
0 reviews
0 helpful votes
Follow Avram O.
Unfollow Avram O.
Share Review
Report Review

Nice and easy
January 15, 2020

Nice and easy

Date of experience: January 15, 2020
Robert a.
0 reviews
0 helpful votes
Follow Robert a.
Unfollow Robert a.
Share Review
Report Review

Very convenient.Great experience
January 15, 2020

Very convenient.Great experience

Date of experience: January 15, 2020
janice B.
0 reviews
0 helpful votes
Follow janice B.
Unfollow janice B.
Share Review
Report Review

Quick and easy
January 15, 2020

Quick and easy

Date of experience: January 15, 2020
Douglas H.
1 review
0 helpful votes
Follow Douglas H.
Unfollow Douglas H.
Share Review
Report Review

The experience was very easy on the nerves, I was expecting a lot more hassle.
Below added a few days later;
I was surprised the extra fee was so high.

Date of experience: January 15, 2020
California
1 review
0 helpful votes
Follow Sophie A.
Unfollow Sophie A.
Share Review
Report Review

My registration was up to date, but this site doesn't tell you that. They still went ahead and charged me 200$ for something I already have. I am trying to void this charge immediately after placing it, but it's impossible to get a hold of them on the phone. Don't use third party sites. Complete scam.

Date of experience: January 15, 2020
ETAGS I. — eTags Rep
over a year old

Hi Sophie, sorry to hear you had an unsatisfactory experience. If your vehicle is registered in California, you may have had overdue parking tickets that needed to paid in order to be issued a replacement of a lost registration. In any other state, this would not be the case though. Either way, please call us and we can review further to assure this is resolved to your satisfaction. We look forward to hearing from you.

Idaho
1 review
1 helpful vote
Follow Bonnie R.
Unfollow Bonnie R.
Share Review
Report Review

Very fast service.
January 17, 2020

The site was easy to use. I was surprised at how quickly they shipped (same day, I think, or next day) and very glad I had not paid extra for expedited service. I did contemplate whether the ~ 20% (in my case) was worth it but decided Yes, it is, for the convenience and time it saved me vs a manual filling of forms through DMV, etc. And, it's only every 2 years, anyway.

Date of experience: January 15, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Bonnie. We are happy to have saved you time and effort. Safe driving!

Florida
1 review
0 helpful votes
Follow Graciela V.
Unfollow Graciela V.
Share Review
Report Review

Registration renewal
January 17, 2020

Very easy to placer order. It arrived on the estimated time. It was a smooth and swift process.
I'm very pleased.

Date of experience: January 15, 2020
CINDY T.
0 reviews
0 helpful votes
Follow CINDY T.
Unfollow CINDY T.
Share Review
Report Review

Worth the fees every year...
January 15, 2020

Worth the fees every year...a couple of clicks, no lines!

Date of experience: January 14, 2020
Jered G.
0 reviews
0 helpful votes
Follow Jered G.
Unfollow Jered G.
Share Review
Report Review

Fast and easy :)
January 15, 2020

Fast and easy :)

Date of experience: January 14, 2020
David A.
0 reviews
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

Aaaaaaaa
January 15, 2020

Aaaaaaaa

Date of experience: January 14, 2020