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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Very easy renewal Thanks Dale
That was easy and expensive, but this is Florida.
This is wonderfully quick to process this way. Love it.
Other than the processing fee of almost 30.00 it's perfect.
It been very easy to make my registration here
Good
Very Painless and definitely would recommend.
Very easy and quick to use. I will definitely use from now on.
Except for not having VIN # handy fast and easy. But when I got off line it didn't have my second vehicle. It was s travel trailer and wouldn't let me do it online or at a kiosk. Had to go to Auto Club to get it done. In the long run didn't save me anytime or effort. Last year it took both vehicles so what changed?
Nice and easy
Very convenient.Great experience
Quick and easy
The experience was very easy on the nerves, I was expecting a lot more hassle.
Below added a few days later;
I was surprised the extra fee was so high.
My registration was up to date, but this site doesn't tell you that. They still went ahead and charged me 200$ for something I already have. I am trying to void this charge immediately after placing it, but it's impossible to get a hold of them on the phone. Don't use third party sites. Complete scam.
The site was easy to use. I was surprised at how quickly they shipped (same day, I think, or next day) and very glad I had not paid extra for expedited service. I did contemplate whether the ~ 20% (in my case) was worth it but decided Yes, it is, for the convenience and time it saved me vs a manual filling of forms through DMV, etc. And, it's only every 2 years, anyway.
Thank you Bonnie. We are happy to have saved you time and effort. Safe driving!
Very easy to placer order. It arrived on the estimated time. It was a smooth and swift process.
I'm very pleased.
Worth the fees every year...a couple of clicks, no lines!
Fast and easy :)
Aaaaaaaa
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Sophie, sorry to hear you had an unsatisfactory experience. If your vehicle is registered in California, you may have had overdue parking tickets that needed to paid in order to be issued a replacement of a lost registration. In any other state, this would not be the case though. Either way, please call us and we can review further to assure this is resolved to your satisfaction. We look forward to hearing from you.