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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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JANE C.
0 reviews
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OK
January 21, 2020

OK. New fees were a surprise.

Date of experience: January 20, 2020
WILLIAM S.
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VERY GOOD.QUICK.but wondered why such a fee $29.00 plus$4.99 other people said they did not pay that last year. Is this something new, they said no would not pay that.they would rather mail a check. But it was so fast and quick and easy and the new registration form for you to keep in vehicle looks way different too. But all ok with me.

Date of experience: January 20, 2020
Estrella R.
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It was quick and easy once I got to the correct area.

Date of experience: January 20, 2020
California
1 review
0 helpful votes
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Easy and friendlyt
January 21, 2020

Nice online registration renewal. Doesn't have that old bureaucratic feel! Wish more government websites and apps would work so well.

Date of experience: January 20, 2020
Donna W.
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I really liked the convenience, but feel the additional charges of $34.90 were excessive (more than the $22 late payment penalty). I did receive the tags quickly, but when I initially clicked on the link, I thought I was dealing directly with the DMV, not a convenience service. I was routed to this site automatically. My bad for not checking until I had completed the transaction. $34.90 lesson learned the hard way. Won't be that careless again.

Date of experience: January 20, 2020
Victoria W.
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Very simple, fast, and easy!
January 21, 2020

Very simple, fast, and easy!

Date of experience: January 20, 2020
Joseph M.
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Expensive!
January 20, 2020

Expensive!

Date of experience: January 20, 2020
ROBERT A.
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A great service fast simple & easy
January 20, 2020

A great service fast simple & easy

Date of experience: January 20, 2020
Michele T.
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Easy to complete requested information
January 20, 2020

Easy to complete requested information. The service Fee charged is extremely high. Therefore, I do not think I will renew via this service in the future.

Date of experience: January 20, 2020
Diane S.
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Seemed easy and fast
January 20, 2020

Seemed easy and fast.

Date of experience: January 20, 2020
Grace a.
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Easy and quick, questions are easy and can be found either in or on the vehicle if the memory of the person has a lack of information :)

Date of experience: January 20, 2020
Henry M.
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If it works and there is no extra charges then the service is great and easy to use.

Date of experience: January 20, 2020
Peter V.
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Quick and easy, but expensive service fee
January 20, 2020

Quick and easy, but expensive service fee.

Date of experience: January 19, 2020
Diane R.
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Thank you
January 19, 2020

Thank you

Date of experience: January 19, 2020
Marsa M.
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Fast & convenient
January 19, 2020

Fast & convenient

Date of experience: January 19, 2020
alvaro L.
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Great
January 19, 2020

Great

Date of experience: January 19, 2020
Blake W.
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Easy to use
January 19, 2020

Easy to use

Date of experience: January 19, 2020
Florida
1 review
0 helpful votes
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Tricky
January 19, 2020

You enter the data of your vehicle, they give you an estimate that is 10 or 15 percent lower than what they will charge you and then the fees are crazy you end up paying 30% more of the value, I will never use them again. I felt mocked.

Date of experience: January 19, 2020
Christine A.
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Easy and efficient
January 19, 2020

Easy and efficient. Good directions!

Date of experience: January 18, 2020
Esther M.
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Intuitive format and quick process
January 19, 2020

Intuitive format and quick process. Nice to have the convenience of an online process.

Date of experience: January 18, 2020