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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Ryan B.
0 reviews
0 helpful votes
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Thanks for the easy payment system
January 29, 2020

Thanks for the easy payment system

Date of experience: January 29, 2020
Florida
1 review
1 helpful vote
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SCAM
January 29, 2020

SCAM. I tried to use their services in August. They took the payment immediately then proceeded to tell me I needed more documents. I didn't realize the payment was processed because I figured they processed the payment once the services were complete. I tried to obtain a refund a few weeks ago and they said they had reached out to me in October about issuing a refund and now too much time has lapsed to refund the order. They did not reach out to me in October. It was cheaper and less of a hassle to go to the DMV.

Date of experience: January 29, 2020
JULIETA B.
0 reviews
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VERY SIMPLE AND EASY
January 29, 2020

VERY SIMPLE AND EASY.

Date of experience: January 29, 2020
Patricia B.
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Very fast and easy to do online
January 29, 2020

Very fast and easy to do online.

Date of experience: January 29, 2020
Abraham A.
0 reviews
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Ecxelent
January 29, 2020

Ecxelent

Date of experience: January 28, 2020
Victor C.
0 reviews
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Fast and easy to finish the transaction
January 29, 2020

Fast and easy to finish the transaction

Date of experience: January 28, 2020
Rosa H.
0 reviews
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This experience was easy for me, as I really am not computer savvy.

Date of experience: January 28, 2020
John R.
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Excellent, quick and clear
January 29, 2020

Excellent, quick and clear.

Date of experience: January 28, 2020
David R.
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Pretty straight forward, thanks
January 28, 2020

Pretty straight forward, thanks.

Date of experience: January 28, 2020
Donald L.
0 reviews
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Excellent and a lot less hassel
January 28, 2020

Excellent and a lot less hassel

Date of experience: January 28, 2020
William E.
0 reviews
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Good but i don't want a lot of e-mails from you
January 28, 2020

Good but i don't want a lot of e-mails from you.

Date of experience: January 28, 2020
Barbara T.
0 reviews
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Very Easy to get the job done
January 28, 2020

Very Easy to get the job done

Date of experience: January 28, 2020
Florida
1 review
4 helpful votes
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This transaction was for two vehicles for two years each. However, the service fees are outrageous! I know the county fees are unavoidable, but the "service fees" added totaled $52.80 ($32.90 eTags fees and $7.90 credit card convenience fees) plus and additional $7.90 for shipping and handling! I do not expect I will ever use this service again. I guess this is another shining example of privatization - cut jobs and line stock holders' pockets.

Date of experience: January 28, 2020
Tiffany L.
1 review
0 helpful votes
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Quick and easy
January 28, 2020

Quick and easy

Date of experience: January 28, 2020
John L.
1 review
0 helpful votes
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Quick and easy
January 28, 2020

Quick and easy. Steep price.

Date of experience: January 28, 2020
Anna B.
0 reviews
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Great!
January 28, 2020

Great!

Date of experience: January 28, 2020
Carla H.
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Still have not received tags
January 28, 2020

Still have not received tags. It has been 2 weeks. I purchased through you by mistake--- I meant to buy tags from CA DMV. I will never do it again

Date of experience: January 27, 2020
vernon w.
0 reviews
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After I got myself together
January 28, 2020

After I got myself together
The( eTags)experience was great, simple and to the point.and quick with delivery,
Delivered within the week,I see no improvements need to be made keep up the good work, "God's blessings

Date of experience: January 27, 2020
June P.
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Loved it!
January 28, 2020

Loved it! Fast and easy.

Date of experience: January 27, 2020
Isadore S.
0 reviews
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It is wonderful
January 28, 2020

It is wonderful,

Date of experience: January 27, 2020