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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Janelle H.
0 reviews
0 helpful votes
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Thank you!
February 9, 2020

Thank you!

Date of experience: February 9, 2020
JAMES S.
0 reviews
0 helpful votes
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Procedure was easy to follow
February 9, 2020

Procedure was easy to follow,

Date of experience: February 9, 2020
Richard O.
0 reviews
0 helpful votes
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A well designed website, easy to use
February 9, 2020

A well designed website, easy to use

Date of experience: February 9, 2020
Shereen J.
0 reviews
0 helpful votes
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Easy as advertised!
February 9, 2020

Easy as advertised! Quick return of Registration by the DMV.

Date of experience: February 9, 2020
Efren D.
0 reviews
0 helpful votes
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These guys have saved my hide more than a few times

Date of experience: February 9, 2020
William W.
2 reviews
0 helpful votes
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Nice touch that only the last 3 of the VIN are required for this thansaction.

Date of experience: February 9, 2020
Lori F.
0 reviews
0 helpful votes
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Fast and easy
February 9, 2020

Fast and easy

Date of experience: February 8, 2020
John W.
0 reviews
0 helpful votes
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Very Quick!
February 9, 2020

Very Quick!

Date of experience: February 8, 2020
Kyle J.
0 reviews
0 helpful votes
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So far it was very easy and straightforward
February 9, 2020

So far it was very easy and straightforward

Date of experience: February 8, 2020
Norma E.
0 reviews
0 helpful votes
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Great simple & fast
February 9, 2020

Great simple & fast

Date of experience: February 8, 2020
Jordan E.
4 reviews
0 helpful votes
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Good web site
February 9, 2020

Good web site

Date of experience: February 8, 2020
California
1 review
0 helpful votes
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Excellent service!
February 10, 2020

I've used Etags once before and I couldn't believe how easy it was and how fast I received my tags. Excellent service and fast delivery, I will definitely refer Etags to my family and friends!

Date of experience: February 8, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Shawn. We appreciate your business.

robert m.
0 reviews
0 helpful votes
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My bill from DMV says I pay less than the website says

Date of experience: February 8, 2020
Janosanfran H.
0 reviews
0 helpful votes
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Thank you
February 8, 2020

Thank you

Date of experience: February 8, 2020
Vincent A.
0 reviews
0 helpful votes
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The service of getting the tags through the mail is great. I only have one problem. I paid extra for overnight delivery but waited 3 days before they arrived. I think I'm entitled to a refund

Date of experience: February 8, 2020
Raul V.
0 reviews
0 helpful votes
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Good fast got them
February 8, 2020

Good fast got them

Date of experience: February 8, 2020
Mark S.
0 reviews
0 helpful votes
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I made a mistake getting tags from you, for a $50.00 fee this will never happen again.

Date of experience: February 8, 2020
Marie W.
0 reviews
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I'm 80 and this was a bit confusing at times
February 8, 2020

I'm 80 and this was a bit confusing at times.
Since I don't text and rarely use my cell phone, I would appreciate an email for my receipt.
Is this possible?
Marie Wilkinson has dementia and no longer drives. I now handle all her financial business.
Patrick Wilkinson (Husband)
Patrick Wilkinson
Patrick

Date of experience: February 8, 2020
California
2 reviews
0 helpful votes
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2020
February 10, 2020

Nice to order online verses waiting at the dmv. My on my only complaint is the extra fees. Other wise it was great.

Date of experience: February 8, 2020
Colorado
1 review
0 helpful votes
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Registration delivery
February 10, 2020

The website was very easy to use. The price was very reasonable for the one to two year tag registration.

Date of experience: February 8, 2020