Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Lisa P.
0 reviews
0 helpful votes
Follow Lisa P.
Unfollow Lisa P.
Share Review
Report Review

My renewal fee on bill revieved is $284 If paid by 3/8/2020. Why are you charging me $318.90? I thought this was the DMV site was being billed the cost on my renewal notice. Very tricky.

Date of experience: February 16, 2020
Mari L.
0 reviews
0 helpful votes
Follow Mari L.
Unfollow Mari L.
Share Review
Report Review

Very fast to use
February 17, 2020

Very fast to use

Date of experience: February 16, 2020
Adrian D.
0 reviews
0 helpful votes
Follow Adrian D.
Unfollow Adrian D.
Share Review
Report Review

Very efficent
February 17, 2020

Very efficent

Date of experience: February 16, 2020
phyllis j.
2 reviews
0 helpful votes
Follow phyllis j.
Unfollow phyllis j.
Share Review
Report Review

10 stars
February 16, 2020

10 stars

Date of experience: February 16, 2020
Robert B.
0 reviews
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Very simple to use
February 16, 2020

Very simple to use

Date of experience: February 16, 2020
Tanya L.
0 reviews
0 helpful votes
Follow Tanya L.
Unfollow Tanya L.
Share Review
Report Review

This service was really smooth to navigate online
February 16, 2020

This service was really smooth to navigate online. It was quick and easy to pay.

Date of experience: February 16, 2020
Milton S.
0 reviews
0 helpful votes
Follow Milton S.
Unfollow Milton S.
Share Review
Report Review

Good
February 16, 2020

Good

Date of experience: February 16, 2020
Lynda T.
0 reviews
0 helpful votes
Follow Lynda T.
Unfollow Lynda T.
Share Review
Report Review

Hard time logging in at then very easy
February 16, 2020

Hard time logging in at then very easy.

Date of experience: February 16, 2020
JON M.
0 reviews
0 helpful votes
Follow JON M.
Unfollow JON M.
Share Review
Report Review

Quick turn around
February 16, 2020

Quick turn around

Date of experience: February 16, 2020
Deborah M.
0 reviews
0 helpful votes
Follow Deborah M.
Unfollow Deborah M.
Share Review
Report Review

This is a lot easier than going to the tag office
February 16, 2020

This is a lot easier than going to the tag office. Too bad you charge an up-charge for making your job easier.

Date of experience: February 16, 2020
John J.
0 reviews
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

Logical fillable form placement on the website that worked correctly for a smooth experience.

Date of experience: February 16, 2020
Sandra L.
0 reviews
0 helpful votes
Follow Sandra L.
Unfollow Sandra L.
Share Review
Report Review

Easy and quick!
February 16, 2020

Easy and quick!

Date of experience: February 16, 2020
Dawn R.
0 reviews
0 helpful votes
Follow Dawn R.
Unfollow Dawn R.
Share Review
Report Review

Disappointed with all the fees
February 16, 2020

Disappointed with all the fees

Date of experience: February 16, 2020
California
1 review
0 helpful votes
Follow Alice S.
Unfollow Alice S.
Share Review
Report Review

Easy to order
February 17, 2020

Easy to place order with different payment options, able to print proof of registration until sticker arrives, order arrived within days

Date of experience: February 16, 2020
California
2 reviews
0 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Share Review
Report Review

Easy
February 17, 2020

I got my tags so fast, I'm very impressed with this service. Great for busy people. I'll use them again.

Date of experience: February 16, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Jamie!

ruth s.
0 reviews
0 helpful votes
Follow ruth s.
Unfollow ruth s.
Share Review
Report Review

I was expecting to pay $188.00 instead i had to pay over 200.00. Why?

Date of experience: February 16, 2020
Louise C.
0 reviews
0 helpful votes
Follow Louise C.
Unfollow Louise C.
Share Review
Report Review

Good except for high tag service fee
February 16, 2020

Good except for high tag service fee

Date of experience: February 16, 2020
Gail W.
0 reviews
0 helpful votes
Follow Gail W.
Unfollow Gail W.
Share Review
Report Review

Good
February 16, 2020

Good - and I was disappointed in the replacement price!

Date of experience: February 16, 2020
Victoria M.
2 reviews
0 helpful votes
Follow Victoria M.
Unfollow Victoria M.
Share Review
Report Review

2 high licensing fee, Sacramento out of control
February 16, 2020

2 high licensing fee, Sacramento out of control.
Illegal aliens should NOT get drivers license. It would allow the to vote illegally. We do not want other countries deciding our elections.

Date of experience: February 15, 2020
Denise P.
0 reviews
0 helpful votes
Follow Denise P.
Unfollow Denise P.
Share Review
Report Review

Fast and easy
February 16, 2020

Fast and easy

Date of experience: February 15, 2020