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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

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Maryland
1 review
0 helpful votes
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First time use
March 8, 2020

Order arrived in one business day. It's a terrific service, and efficient, with a 1 year renewal option. Great work, and much needed progress over the years as the process has evolved. Thanks!

Date of experience: March 6, 2020
ETAGS S. eTags Rep
over a year old

Thank you for the nice review Bruce!

irineia C.
0 reviews
0 helpful votes
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Good
March 6, 2020

Good

Date of experience: March 6, 2020
Lujano D.
0 reviews
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The amount of frustration and difficulties was very impressive compared to the dmv. I had zero issues so far and it was just unreal on how simple each process was and right from the comfort of my home! Needless to say I'll be using this shortcut from here as on. Oh and yes I will be recommending all my friends and family to this service for sure and without a doubt!

Date of experience: March 5, 2020
Stephen O.
0 reviews
0 helpful votes
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Service is average at best
March 4, 2020

Service is average at best

Date of experience: March 4, 2020
Ruth F.
0 reviews
0 helpful votes
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Terrific way to renew
March 4, 2020

Terrific way to renew. Thanks.

Date of experience: March 4, 2020
richard K.
0 reviews
0 helpful votes
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Excellent
March 4, 2020

Excellent

Date of experience: March 4, 2020
Kerri B.
0 reviews
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Super easy
March 4, 2020

Super easy

Date of experience: March 3, 2020
Judy W.
0 reviews
0 helpful votes
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You sent me the wrong registration
March 4, 2020

You sent me the wrong registration

Date of experience: March 3, 2020
James B.
0 reviews
0 helpful votes
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Poor customer service, no one ever called back (opt 9) no one ever picked up after long waits. Day two repeated call same results.

Date of experience: March 3, 2020
Karlene H.
0 reviews
0 helpful votes
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Ver y easy to use this site
March 3, 2020

Ver y easy to use this site. Thanks.

Date of experience: March 3, 2020
DONNA M.
0 reviews
0 helpful votes
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Thank you
March 3, 2020

Thank you. Very Easy.

Date of experience: March 3, 2020
Jeff W.
0 reviews
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Want to print receipt this is wont let me finish

Date of experience: March 3, 2020
Derek D.
0 reviews
0 helpful votes
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Very efficient
March 3, 2020

Very efficient

Date of experience: March 3, 2020
Joyce L.
0 reviews
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It was quick & easy to understand
March 3, 2020

It was quick & easy to understand. I really appreciated it.

Date of experience: March 3, 2020
Stephen E.
0 reviews
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Thank you
March 3, 2020

Thank you. Pretty quick and easy!

Date of experience: March 3, 2020
Sharon G.
0 reviews
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Easy transaction...
March 3, 2020

Easy transaction...I certainly wish all transactions was as easy.

Thank you so much.

Sharon C Gardner

Date of experience: March 3, 2020
Javier M.
0 reviews
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Buena página
March 3, 2020

Buena página

Date of experience: March 3, 2020
JOSE R.
0 reviews
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EXELENTE TRABAJO
March 3, 2020

EXELENTE TRABAJO

Date of experience: March 3, 2020
Kurt M.
0 reviews
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I never got my first order in the mail and had to pay full price for the second. I did receive my second order.

Date of experience: March 3, 2020
Raysa C.
0 reviews
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It was fast and easy
March 3, 2020

It was fast and easy

Date of experience: March 3, 2020