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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Mark B.
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Fast and easy works for me
March 12, 2020

Fast and easy works for me.

Date of experience: March 12, 2020
Gloria S.
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I have been renewing my tags for years on line
March 12, 2020

I have been renewing my tags for years on line. Its fast and stickers arrive earlier then expected

Date of experience: March 11, 2020
Carlos L.
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Easy
March 12, 2020

Easy

Date of experience: March 11, 2020
Isaac M.
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Everyone did a wonderful job, Thank U
March 12, 2020

Everyone did a wonderful job, Thank U

Date of experience: March 11, 2020
Linda H.
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Thank you for online pay!
March 12, 2020

Thank you for online pay!

Date of experience: March 11, 2020
Gibson L.
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Very pleased with the service, the registrations arrived within 3 days...

Date of experience: March 11, 2020
vanessa s.
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You guys are fast
March 12, 2020

You guys are fast.

Date of experience: March 11, 2020
Diana Y.
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Swift and easy, but it seems to me the fees added are a wee bit exorbitant. Nonetheless, convenience has its price, and the service was excellent!

Date of experience: March 11, 2020
roy j.
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Very easy procedure but got cofused when received cancellation by me
Had to call to be told the cancellation was for last request

Date of experience: March 11, 2020
charles s.
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Expensive but i think it's worth it
March 12, 2020

Expensive but i think it's worth it

Date of experience: March 11, 2020
Jen K.
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I was shocked by the 29.95 service fee, that is way too high. Then I got my etags in two days, and that was awesome. Still in sticker shock, but if you need them quick, you will pay it.

Date of experience: March 11, 2020
Nancy R.
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Thanks
March 12, 2020

Thanks

Date of experience: March 11, 2020
Roger C.
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The entire process took less than ten minutes
March 12, 2020

The entire process took less than ten minutes. Could not have been easier.

Date of experience: March 11, 2020
Diana W.
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Excellent website
March 12, 2020

Excellent website. Clear, simple directions (unlike so many!), easy,
Quick completion of application. Thank you from this senior citizen!

Date of experience: March 11, 2020
Robert P.
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Good!
March 11, 2020

Good!

Date of experience: March 11, 2020
Heather C.
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It is still unclear to me what the relationship is between etags and the DMV and it would be good if etags would make this clear on their website. I feel as though, having logged into the DMV website, my transaction was hijacked. It leaves me in a slightly uneasy state.

Date of experience: March 11, 2020
Bonnie C.
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Wasnt expecting the additional fee of $29.95
March 11, 2020

Wasnt expecting the additional fee of $29.95

Date of experience: March 11, 2020
Mark S.
2 reviews
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Straightforward
March 11, 2020

Straightforward.

Date of experience: March 11, 2020
Donald P.
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Why do we pay 19.95 when we make it easier for you by doing it on line?

Date of experience: March 11, 2020
ATILA b.
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QUICK AND EASY TO PAY
March 11, 2020

QUICK AND EASY TO PAY

Date of experience: March 11, 2020