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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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anne r.
0 reviews
0 helpful votes
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Great experience!
March 18, 2020

Great experience!

Date of experience: March 18, 2020
Aaron F.
0 reviews
0 helpful votes
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Fast and easy
March 18, 2020

Fast and easy. Thank you

Date of experience: March 18, 2020
Edward B.
2 reviews
0 helpful votes
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Easy and fast,great app
March 18, 2020

Easy and fast,great app.

Date of experience: March 18, 2020
Flora T.
0 reviews
0 helpful votes
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Quick service for sure...
March 18, 2020

Quick service for sure...

Date of experience: March 18, 2020
David a.
0 reviews
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Thanks for your phone help
March 18, 2020

Thanks for your phone help

Date of experience: March 18, 2020
dorothy G.
0 reviews
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Excellent Process!
March 18, 2020

Excellent Process!

Very efficient use of technology, timely response, sincere interest in customer service and feedback, AND (very importantly) the easy access to a real person (polite, knowledgeable, and friendly) for answers to questions that are too unique to be resolved by "online only" templates and help sites!

I am a happy customer, and I congratulate eTags.com and my (part-time state (Florida) for creating a truly improved, personalized, user-friendly, and time saving process for automobile registrations.

Dorothy Galo, PhD

Date of experience: March 18, 2020
michael b.
0 reviews
0 helpful votes
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It was great thank you
March 18, 2020

It was great thank you

Date of experience: March 18, 2020
California
2 reviews
0 helpful votes
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E Tags Registration
March 20, 2020

I was very impressed that I was able to renew my vehicle registration quickly and easily and received my registration and stickers very quickly

Date of experience: March 18, 2020
ETAGS S. — eTags Rep
over a year old

Thank you for sharing Claudia. We're glad to have you as a happy customer.

gary p.
0 reviews
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Would have been nice to up front say it was going to cost me $30 extra

Date of experience: March 18, 2020
shri M.
0 reviews
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Great
March 18, 2020

Great

Date of experience: March 18, 2020
Imelda B.
0 reviews
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So far, ok..
March 18, 2020

So far, ok.very quick and easy to use. Received my tags earlier than expected. Great job etags! I would highly recommend this service...

Date of experience: March 17, 2020
JANE G.
0 reviews
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Fast and efficient
March 18, 2020

Fast and efficient

Date of experience: March 17, 2020
Donald H.
0 reviews
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Great service
March 18, 2020

Great service. Good product.

Date of experience: March 17, 2020
Diana C.
0 reviews
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Very friendly web site
March 18, 2020

Very friendly web site. Very user friendly.

Date of experience: March 17, 2020
JOHN M.
0 reviews
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Simple --FAST!
March 18, 2020

Simple --FAST!

Date of experience: March 17, 2020
Julie F.
0 reviews
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So glad Citrus County is online service
March 18, 2020

So glad Citrus County is online service. Love it!

Date of experience: March 17, 2020
Celso C.
0 reviews
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Great service
March 18, 2020

Great service,. Works perfect.

Date of experience: March 17, 2020
Ruth M.
0 reviews
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I like how I could pay online I don't like the fact that the price was so high on my Plate of new registration for the plate concerning the car is 4 years old. I am a none smoker and a senior who doesn't like the high cost.

Date of experience: March 17, 2020
Donald T.
0 reviews
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To early to tell first time user
March 18, 2020

To early to tell first time user. Kind of expensive

Date of experience: March 17, 2020
Warren A.
1 review
0 helpful votes
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Easy to understand what to do
March 18, 2020

Easy to understand what to do.

Date of experience: March 17, 2020