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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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cesar c.
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Excellent service
March 27, 2020

Excellent service. I got the documents on a really fast time.

Date of experience: March 27, 2020
Florida
1 review
0 helpful votes
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Tag renewal
March 28, 2020

The website was very informative literacy to go through would be a faster and better service for our community thank you

Date of experience: March 27, 2020
Gail S.
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Easy
March 27, 2020

Easy

Date of experience: March 27, 2020
JAE H.
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CONVENIENT
March 27, 2020

CONVENIENT
THANKS.

Date of experience: March 26, 2020
Alice H.
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I liked the efficiency of this method of payment.

Date of experience: March 26, 2020
Mildred B.
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It was the best and quick...
March 27, 2020

It was the best and quick...waited just about a week...that is excellent.

Date of experience: March 26, 2020
Margaret W.
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Good
March 27, 2020

Good

Date of experience: March 26, 2020
Wilder G.
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Muy mal servicio
March 27, 2020

Muy mal servicio
No Dios service.

Date of experience: March 26, 2020
Kristal W.
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Very efficient process
March 27, 2020

Very efficient process

Date of experience: March 26, 2020
Florida
1 review
0 helpful votes
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FAST
March 29, 2020

The webpage was real friendly. And I received my registration real quick. I will definitely use this again. Everything was correct it was so easy I really can not believe it. I will suggest this to my family and friends. Thank you for your service.

Date of experience: March 26, 2020
JoeyLee M.
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I had no choice but to use this site those extra fees should have been waved

Date of experience: March 26, 2020
G H.
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Was fast & easy
March 27, 2020

Was fast & easy. Received my tags in 5days.

Date of experience: March 26, 2020
Denise M.
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Very easy, and my tags arrived in just a few days!

Date of experience: March 26, 2020
allison F.
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Quick and easy
March 26, 2020

Quick and easy

Date of experience: March 26, 2020
Arturo T.
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Good but it's taken more than a week to actually receive title transfer. I understand there was fields that were not filled out in our part but I corrected and submitted same day. Wished I had received same day responses instead of next day.

Date of experience: March 26, 2020
Jay S.
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Quick and easy
March 26, 2020

Quick and easy

Date of experience: March 26, 2020
Glenn F.
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Easy peasy!
March 26, 2020

Easy peasy!

Date of experience: March 26, 2020
john c.
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Good and quick
March 26, 2020

Good and quick

Date of experience: March 26, 2020
Gina F.
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Fast and easy
March 26, 2020

Fast and easy. Great service!

Date of experience: March 26, 2020
John M.
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Renewal was quite easy
March 26, 2020

Renewal was quite easy. I just wish it didn't cost so much.

Date of experience: March 26, 2020