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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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James G.
0 reviews
0 helpful votes
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Helpful during this time
April 1, 2020

Helpful during this time

Date of experience: April 1, 2020
Louis W.
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Quick and easier than I thought..
April 1, 2020

Quick and easier than I thought.! Seemed like a lot of fee's attached but then again it is the City.!

Date of experience: April 1, 2020
DL L.
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The process was simple
April 1, 2020

The process was simple - getting to leave after placing the order, not so much.:-) the delivery was very quick-tags are on the car!

Date of experience: April 1, 2020
Esther S.
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Fast and efficient
April 1, 2020

Fast and efficient

Date of experience: April 1, 2020
BLANCA E.
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Quick and easy
April 1, 2020

Quick and easy. I had my tags and registration in less than a week.

Date of experience: April 1, 2020
kirk w.
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Happy should have done it sooner
April 1, 2020

Happy should have done it sooner

Date of experience: April 1, 2020
Billy g.
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First time using this online service
April 1, 2020

First time using this online service. Very easy

Date of experience: April 1, 2020
Florida
2 reviews
0 helpful votes
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Auto tag renewal
April 2, 2020

Quick, easy and with updates provided I knew exactly where in the process my request was. I received the information/document requested in the mail 8n less than 10 days.

Date of experience: April 1, 2020
Florida
1 review
0 helpful votes
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Great service
April 1, 2020

Fast and easy. Will do again in the future. It beats going to the collectors office and waiting A LONG TIME.

Date of experience: April 1, 2020
Gerardo M.
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Fast quick easy simple to use.i wish they would input the day of expected delivery but it came like 2 or 3 days without stepping foot at a local dmv. What a relief.

Date of experience: April 1, 2020
FILEMON J.
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I AM VERY HAPPY WITH THIS SERVICE
April 1, 2020

I AM VERY HAPPY WITH THIS SERVICE.

Date of experience: March 31, 2020
Annie H.
0 reviews
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It was good & quite easy
April 1, 2020

It was good & quite easy.

Date of experience: March 31, 2020
Diane P.
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It is taking as long to get out of the "are you happy" activity as it did to get through the registration. Surveys should be OPTIONAL, not demanded. Demanding "just one comment" is obnoxious.

Date of experience: March 31, 2020
Erick R.
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Easy to follow instructions and completed renewal quickly.

Date of experience: March 31, 2020
Florida
2 reviews
3 helpful votes
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Why so much?
April 1, 2020

I ordered a new tag, title and registration and I'm being billed $657! The car not even worth $3000... they charge state and county fees of $478, then an agency fee of $40 (I was under impression e-tags was the agency), $14.93 convenience fee... what did I pay e-tags $145 for if I'm paying a convenience fee! I will NEVER use e-tags again. I went to regular privately own tag agency and they wanted to charge me $440 and I thought that was a lot... I over paid by more than $200... NEVER EVER AGAIN! Expensive lesson to learn... don't make my mistake... avoid e-tags unless you want to over pay.

Date of experience: March 31, 2020
Kenneth T.
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Experience was easy the fees especially during this volatile time should have been waved.

Date of experience: March 31, 2020
Linda H.
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Easy to use website and simple instructions
April 1, 2020

Easy to use website and simple instructions. The process only took about 4-5 minutes. The tag arrived within days even though the website said there might be delays. Thank you.

Date of experience: March 31, 2020
Natalie B.
0 reviews
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Very nice to read
April 1, 2020

Very nice to read

Date of experience: March 31, 2020
Susan C.
2 reviews
0 helpful votes
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Very easy website
April 1, 2020

Very easy website

Date of experience: March 31, 2020
Ararat T.
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Not really satisfied
March 31, 2020

Not really satisfied. Some of the filing boxes dos not adequate for phone application filing.

Date of experience: March 31, 2020