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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Tessa M.
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Quick & easy!
April 4, 2020

Quick & easy!

Date of experience: April 4, 2020
doris g.
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Easy to access no hassle
April 4, 2020

Easy to access no hassle

Date of experience: April 4, 2020
Mai P.
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Very easy & safe for now with COVID-19 crisis
April 4, 2020

Very easy & safe for now with COVID-19 crisis. Thanks & take care!

Date of experience: April 4, 2020
MARIA T.
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VERY QUICK AND EASY!
April 4, 2020

VERY QUICK AND EASY!

Date of experience: April 3, 2020
Nupa K.
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Very fast and easy to follow and convenient to use

Date of experience: April 3, 2020
MICHAEL S.
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Very easy to do
April 4, 2020

Very easy to do

Date of experience: April 3, 2020
curtis o.
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Worked fine
April 4, 2020

Worked fine

Date of experience: April 3, 2020
susan m.
1 review
0 helpful votes
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Instead I would have liked to be informed of the need of a new tag after10 years & the charge was for a new plate instead of a sticker

Date of experience: April 3, 2020
Florendo s.
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Additional charges was asurprise for me
April 4, 2020

Additional charges was asurprise for me. The amount due was190 dollars but it came out as 224.00

Date of experience: April 3, 2020
Edward W.
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Amazing
April 4, 2020

Amazing

Date of experience: April 3, 2020
Brianna W.
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I think it's ridiculous that during this pandemic you are charging us a $30 'e-fee' to process this type of an order online. I think the state should reconsider this small but unnecessary fee.

Date of experience: April 3, 2020
Lyn M.
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EASY!
April 4, 2020

EASY!

Date of experience: April 3, 2020
Michael J.
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After order to renew registration, was told almost a week later, order was cancel do to missing info,without explaining what was missing..

Date of experience: April 3, 2020
Fred T.
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Great service
April 3, 2020

Great service. I was surprised how quickly I received my sticker & new car registration. Thank you!

Date of experience: April 3, 2020
Henry M.
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No waiting!
April 3, 2020

No waiting! Easy to understand and fast. Thanks and have a wonderful day.

Date of experience: April 3, 2020
Marsay S.
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I've used you before and am very happy with you! Thanks so much! I love that your just a click away. I will use you again soon for all my vehicles!

Thanks you,

Date of experience: April 3, 2020
Scott M.
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Crazy amount of fee's charged for a simple internet transaction.

Date of experience: April 3, 2020
Alkhir M.
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Good
April 3, 2020

Good
Thanks

Date of experience: April 3, 2020
Sharon K.
0 reviews
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I was so surprised when my tag came so quickly.

Date of experience: April 3, 2020
Juan H.
1 review
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Payed extra for overnight deliver and got it in 3 days and no refund for getting charged extra for over night delivery

Date of experience: April 3, 2020