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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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213,408 reviews

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Richard Q.
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Fast and easy
April 13, 2020

Fast and easy. But expensive I mean really, $60 to print and mail a single piece of paper

Date of experience: April 13, 2020
Sandra B.
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I find it easy to do which is usually not the case for I am not that great with a computer. Thank you

Date of experience: April 13, 2020
florencia m.
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Excellent access
April 13, 2020

Excellent access

Date of experience: April 13, 2020
Florida
3 reviews
0 helpful votes
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Recently I processed my two year renewal of my auto tag in February well ahead of my birthday in March. In early April I noticed the tag was expired while washing my car. I don't remember if I received a tag in February and I could not find it if I did. I went online to order a replacement tag and needed to use a little imagination to know both renewals and replacements were applied through the same links (not obvious on the Florida site). I processed and the replacement and realized the cost of etags was almost the cost of the replacement. I made the decision to use etags because I needed the tag quickly and thought that would help. I was able to get the registration within a day, but it took a week to get the tag. I am not unhappy with the service, but there is a cost for it and you will need to decide if the cost is worth it. If the tag took only a couple of days or the cost was about half, I would have given the review 5 stars, otherwise it is effective.

Date of experience: April 13, 2020
Russell H.
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Works well
April 13, 2020

Works well. The cost is a little high but the service is convenient.

Date of experience: April 13, 2020
Olga H.
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It was very fast and very user friendly
April 13, 2020

It was very fast and very user friendly

Date of experience: April 13, 2020
Norman M.
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The service was quick with no problems
April 13, 2020

The service was quick with no problems

Date of experience: April 13, 2020
Bonnie H.
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User friendly, easy
April 13, 2020

User friendly, easy.

Date of experience: April 13, 2020
ADAM P.
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So far so good
April 13, 2020

So far so good. Quick easy renewal

Date of experience: April 13, 2020
Jorge A.
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Excelent service, thanks
April 13, 2020

Excelent service, thanks
Congratulations

Date of experience: April 13, 2020
Nancy J.
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I had a hard time getting the title for the 1957 Thunderbird. I had to call a couple times to get directions. The person that answered was very helpful. I have no gotten the title to the two cars I requested. I need one for the Thunderbird and one for the Honda.

Date of experience: April 13, 2020
Erika B.
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Thanks
April 13, 2020

Thanks

Date of experience: April 13, 2020
jose A.
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Great
April 13, 2020

Great

Date of experience: April 13, 2020
Florida
1 review
0 helpful votes
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TO DATE, I HAVE NOT RECEIVED EITHER MY NEW PLATES NOR MY 2021 REGISTRATION. REQUEST RESPONSE. THANK YOU

Date of experience: April 13, 2020
Florida
1 review
0 helpful votes
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This was the only option I had to renew my tag. With covd19 here it was quick simple and easy. I would definitely use this site again.

Date of experience: April 13, 2020
California
1 review
0 helpful votes
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My housemate thought is was junk mail. Saved by me, when I guessed content. It's costly, but saves time, worry and the risk of virus exposure. Usually go to local AAA office. Better logo needed.

Date of experience: April 13, 2020
Geraldine D.
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The service was wonderfulthanks
April 13, 2020

The service was wonderfulthanks

Date of experience: April 13, 2020
Arturo T.
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Amassing online services, easy, fast and secure!
Really recommended!

Date of experience: April 13, 2020
CURT C.
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Great
April 13, 2020

Great

Date of experience: April 12, 2020
Rebeca R.
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Quick safe fast
April 13, 2020

Quick safe fast

Date of experience: April 12, 2020