Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Sandy E.
Unfollow Sandy E.
Share Review
Report Review

Tag Renewel
April 23, 2020

Didnt realize my tag expired in the middle of this pandemic and went on lone and was able to buy it! Perfect!

Date of experience: April 21, 2020
Maryland
1 review
0 helpful votes
Follow Abel G.
Unfollow Abel G.
Share Review
Report Review

Well this option it was the best decision because it is simple and easy doing from home great service and fast delivery

Date of experience: April 21, 2020
Florida
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Share Review
Report Review

Monoply
April 21, 2020

Way to expensive. I think this should be refunded do to covid19. Its too much of a monoply. Monoplys are supposed to be illegal.

Date of experience: April 21, 2020
California
1 review
0 helpful votes
Follow Sherry D.
Unfollow Sherry D.
Share Review
Report Review

Car owner
April 23, 2020

It was quick and easy I would do it this way again when it time to do my registration. Than you for making it easy

Date of experience: April 21, 2020
Florida
1 review
0 helpful votes
Follow Robin M.
Unfollow Robin M.
Share Review
Report Review

I received my order
April 23, 2020

Thank you so much. The order arrived on time. The service was fast and I really appreciate your efficient.

Date of experience: April 21, 2020
CLYDE C.
0 reviews
0 helpful votes
Follow CLYDE C.
Unfollow CLYDE C.
Share Review
Report Review

I have never had to pay an extra $40 FOR MY REGISTRATION. I will not use this service again.

Date of experience: April 21, 2020
Juan D.
0 reviews
0 helpful votes
Follow Juan D.
Unfollow Juan D.
Share Review
Report Review

Is very helpfull and easy to pay on line
April 21, 2020

Is very helpfull and easy to pay on line

Date of experience: April 21, 2020
donald b.
0 reviews
0 helpful votes
Follow donald b.
Unfollow donald b.
Share Review
Report Review

Thank you great site
April 21, 2020

Thank you great site

Date of experience: April 20, 2020
Charles S.
0 reviews
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

Great
April 21, 2020

Great

Date of experience: April 20, 2020
Elma M.
0 reviews
0 helpful votes
Follow Elma M.
Unfollow Elma M.
Share Review
Report Review

I shouldn't be punished with higher fees (extra $38 dollars) just because the Tax collector's office has been closed for over a month now. I should be reembersed these fees.

Date of experience: April 20, 2020
ohaness k.
0 reviews
0 helpful votes
Follow ohaness k.
Unfollow ohaness k.
Share Review
Report Review

I LOVED IT
April 21, 2020

I LOVED IT. IT WAS FAST

Date of experience: April 20, 2020
stacy f.
0 reviews
0 helpful votes
Follow stacy f.
Unfollow stacy f.
Share Review
Report Review

So far this has been very easy to do
April 21, 2020

So far this has been very easy to do. Very easy!
Also received promptly!

Date of experience: April 20, 2020
lora w.
0 reviews
0 helpful votes
Follow lora w.
Unfollow lora w.
Share Review
Report Review

Thanks
April 21, 2020

Thanks

Date of experience: April 20, 2020
JAVIER C.
0 reviews
0 helpful votes
Follow JAVIER C.
Unfollow JAVIER C.
Share Review
Report Review

Quick, Easy Painless
April 21, 2020

Quick, Easy Painless. Need more programs like this for when it comes to renewing things. Love this site!

Date of experience: April 20, 2020
Iowa
1 review
0 helpful votes
Follow Stephen R.
Unfollow Stephen R.
Share Review
Report Review

Changed provider to WOW based on WOW rep's promise vacation rate was available with their 2-yr contract plan. When it was time to shift to the vacation rate months later, I was told no vacation rate was available with contract. I asked WOW to check its "quality assurance recording" but days later was told recording could not be found. WOW internet is excellent at my home and contract is very fair BUT I was "misguided" (you may read this as "lied to) by WOW sales rep and, mysteriously, the recording that would verily what I'd been told was not to be found. I will keep my WOW internet contract, pay the full rate while not using the service at all but, as I promised a WOW supervisor, I will warn anyone interested in switching to WOW not to believe what you're told by the person selling the WOW product. Get it ALL IN WRITNG.

Date of experience: April 20, 2020
Matthew M.
0 reviews
0 helpful votes
Follow Matthew M.
Unfollow Matthew M.
Share Review
Report Review

Thanks
April 21, 2020

Thanks

Very quick and appreciated

Date of experience: April 20, 2020
James C.
0 reviews
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

The process was very simple to complete
April 21, 2020

The process was very simple to complete.

Date of experience: April 20, 2020
Vilma M.
0 reviews
0 helpful votes
Follow Vilma M.
Unfollow Vilma M.
Share Review
Report Review

I like it, simple, very easy...
April 21, 2020

I like it, simple, very easy...

Date of experience: April 20, 2020
Rita V.
2 reviews
0 helpful votes
Follow Rita V.
Unfollow Rita V.
Share Review
Report Review

It was fine
April 20, 2020

It was fine. I was just dissatisfied with the $30 processing fee. I'm a disabled retired person. That $30 fee on top of my car registration cost was a hardship and unexpected.

Date of experience: April 20, 2020
Myra D.
0 reviews
0 helpful votes
Follow Myra D.
Unfollow Myra D.
Share Review
Report Review

Auto Club is closed because of Virus; I pay fees of 4.95,29.95, & 5,00.
Or jeopardize my health at DMV with crowds.
I'm a State Retiree,

Date of experience: April 20, 2020