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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Gary N.
0 reviews
0 helpful votes
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Easy to use, I like it
April 23, 2020

Easy to use, I like it.

Date of experience: April 22, 2020
Lucy M.
0 reviews
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Simple, and easy
April 23, 2020

Simple, and easy. Except for extra charges.

Date of experience: April 22, 2020
christopher s.
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It was ok
April 23, 2020

It was ok

Date of experience: April 22, 2020
Angelica P.
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Very easy app
April 23, 2020

Very easy app

Date of experience: April 22, 2020
Abram O.
0 reviews
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Súper fast and easy
April 23, 2020

Súper fast and easy

Date of experience: April 22, 2020
Charmin P.
0 reviews
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Easy And simple and convenient thank you
April 23, 2020

Easy And simple and convenient thank you

Date of experience: April 22, 2020
Deborah R.
0 reviews
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It was very easy to renew on-line
April 23, 2020

It was very easy to renew on-line.

Date of experience: April 22, 2020
ROWEL A.
0 reviews
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Very easy and convenient very useful
April 23, 2020

Very easy and convenient very useful

Date of experience: April 22, 2020
Ronald H.
1 review
0 helpful votes
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Why was online fee charged when office is closed to the public because of virus?

Date of experience: April 22, 2020
Pele Y.
0 reviews
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Quick n fast!
April 23, 2020

Quick n fast! I got it within 3 days!

Date of experience: April 22, 2020
Douglas W.
2 reviews
0 helpful votes
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An extra $35 fee for renewal online
April 23, 2020

An extra $35 fee for renewal online. Wow. The dmv always figures a new way to get their hands into your pocket. What a rip off. My total went from $413 to almost $450 with the "etag service fee". What a rip off. At least it arrived in the mail on time. But with the DMVs being closer as well as AAA I think it's tantamount to gouging or disaster profiteering to add on a $35 up charge. That's the state though, anything for a buck.

Date of experience: April 22, 2020
shari w.
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Easy to use,,, i hope that was not too easy
April 23, 2020

Easy to use,,, i hope that was not too easy.

Date of experience: April 22, 2020
Nadia L.
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Sufficient and fast
April 22, 2020

Sufficient and fast

Date of experience: April 22, 2020
Mohammad E.
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Nice one
April 22, 2020

Nice one

Date of experience: April 22, 2020
Donald W.
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Just realized that I did not possess the title for my motorcycle. The application was in my motorcycle paperwork and when I considered selling the trike, I found that I did not have the title. Due to the coronavirus pandemic I found that the on-line application would take care of my not being able to go to a branch office due to the shut down.

Date of experience: April 22, 2020
David C.
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Quick and easy
April 22, 2020

Quick and easy

Date of experience: April 22, 2020
Angelina G.
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Alot better then that long line..
April 22, 2020

Alot better then that long line..

Date of experience: April 22, 2020
Donna F.
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Quick
April 22, 2020

Quick

Date of experience: April 22, 2020
keith K.
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Suprised this was very easy
April 22, 2020

Suprised this was very easy

Date of experience: April 22, 2020
JOCELYN Z.
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Easy to follow and fast
April 22, 2020

Easy to follow and fast - thanks!

Date of experience: April 22, 2020