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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Sidney T.
0 reviews
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Due to this Pandemic, I find this has been most helpful since my registration was overdue. Thank you and may you and yours continue to be safe and stay healthy.

Date of experience: April 27, 2020
Barbara D.
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Super easy online!
April 28, 2020

Super easy online!

Date of experience: April 27, 2020
Linda L.
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Today is April 27th and I HAVE NOT RECIVED MY NEW PINK SLIP. I have called and was on hold for 30 mins no one ever answered. You got my money I hav got NOT A THING. CAN SOMEONE HELP ME PLEASE?

Date of experience: April 27, 2020
Joseph D.
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Very quick
April 28, 2020

Very quick

Date of experience: April 27, 2020
Scott U.
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Very good
April 28, 2020

Very good. Easy to use website/order processing

Date of experience: April 27, 2020
Alfred P.
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Don't understand why i have to pay etag fees, when I'm not allowed to pay in person?!

Date of experience: April 27, 2020
Jamie A.
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Very quick and easy ty
April 27, 2020

Very quick and easy ty

Date of experience: April 27, 2020
Jay R.
0 reviews
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How do you know what title I need to transfer?
April 27, 2020

How do you know what title I need to transfer?

Date of experience: April 27, 2020
Nora B.
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Great!
April 27, 2020

Great! I went to AAA to renew my vehicle registration but I was informed that I had to renew online because of the Covid-19. I returned home and registered online with etags.
It was a very easy process. Your vehicle registration is renewed immediately. My tags came in the mail way sooner than I expected. Thanks Etags

Date of experience: April 27, 2020
Barbara D.
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You are overpriced
April 27, 2020

You are overpriced.

Date of experience: April 27, 2020
Thelma H.
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So simple and easy even an old man like me navigated without a hitch.

Date of experience: April 27, 2020
JAYNE E.
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IT WAS QUICK AND EASY--The only downside is that it is very expensive to use.

Date of experience: April 27, 2020
Paul R.
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Short simple and sweet and got to me very quickly

Date of experience: April 27, 2020
Clement m.
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That was quick and easy thank you for the service

Date of experience: April 27, 2020
JERRY K.
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GREAT HAPPY THEY HAVE THIS TAGS CAME PRETTY QUICK! THANKS :)

Date of experience: April 27, 2020
Dona H.
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Quick and easy!
April 27, 2020

Quick and easy! Love that renewal can be done for 2 years. Thank you!

Date of experience: April 27, 2020
Rebecca F.
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Wonderful to be able to take care of this quickly!

Date of experience: April 27, 2020
ELIZABETH C.
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Thanks
April 27, 2020

Thanks

Date of experience: April 27, 2020
California
1 review
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E-tags is just another California gimmick to get into your wallet. I paid twenty two dollars for lost tags to the DMV. They then want another thirty dollars to mail them to you. I saw no other option when paying for my tags that excluded me from having to to use the e-tag service. Who are they? Why would anyone want to use e-tag? I paid the DMV twenty dollars, they should just put the tags in the mail. It's that simple. What is the DMV doing, paying e-tag thirty dollars to mail them to me. Absolute Rubbish! They are not associated with the DMV, it's a scam site that comes up so look closely as to what site your on.

Date of experience: April 27, 2020
ETAGS I. — eTags Rep
over a year old

Hi Mark, you do have the option to mail in your replacement request to the DMV or visit a DMV office. You do not have to use our online service for that. We charge additional fees because we provide the software, customer support, and additional integrations to bring that service to you online. We understand though that our service is not for everyone and respect your opinion if you prefer to use a different option in the future. Stay safe.

dorothy l.
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Thank you for your help.ok
April 27, 2020

Thank you for your help.ok

Date of experience: April 27, 2020