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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

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Florida
1 review
0 helpful votes
Follow Jacqueline M.
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It is user friendly. And my tag was in my mail box so fast I couldn't believe it. The best service ever.

Date of experience: May 3, 2020
ETAGS S. — eTags Rep
over a year old

We appreciate your business Jacqueline. Thank you for the nice review.

Florida
2 reviews
0 helpful votes
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Rip Off
May 3, 2020

I was charged Service fee, $19.95, Agency Fee $3.00, Credit card Fee $2.50, Shipping and Handling Free $3.95 for a tag for one car which cost $28.10. Total $57.50. What a rip off! Sandra

Date of experience: May 3, 2020
Miroslawa R.
0 reviews
0 helpful votes
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Great
May 3, 2020

Great

Date of experience: May 3, 2020
VERA E.
0 reviews
0 helpful votes
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So easy and convenient
May 3, 2020

So easy and convenient. Saves a trip to get renewed!
BUT, charged $20 for E-Tags! This is during pandemic so who will go to MVA? Are you even open? A fee should never be charged! You know how people feel about going to an MVA because of crowds and wait time.
I feel taken advantage of. I'm a senior but even if I weren't I think the fee should be added on, or maybe a $ or $8 fee. Not $20.

Date of experience: May 3, 2020
Laurel A.
0 reviews
0 helpful votes
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Very easy and very fast: ordered on Monday & received on Thursday!

Date of experience: May 2, 2020
Ira W.
0 reviews
0 helpful votes
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Awesome, quick & convenience!
May 3, 2020

Awesome, quick & convenience! Especially during the circumstances! Thank you

Date of experience: May 2, 2020
Earl H.
0 reviews
0 helpful votes
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It was in easy
May 3, 2020

It was in easy

Date of experience: May 2, 2020
Regina J.
0 reviews
0 helpful votes
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It was easy to understand n move around, Tags came really quickly, for as I thought I would be waiting for Weeks. I would rather order online instead of going into DMV waiting for hours.

Date of experience: May 2, 2020
Mary M.
0 reviews
0 helpful votes
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The whole process was fast and easy
May 3, 2020

The whole process was fast and easy. I received my stags in record time.

Date of experience: May 2, 2020
PRZEMYSLAW B.
0 reviews
0 helpful votes
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Quick and easy, for fair price
May 2, 2020

Quick and easy, for fair price.

Date of experience: May 2, 2020
Lloyd R.
0 reviews
0 helpful votes
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It worked out great easy to use
May 2, 2020

It worked out great easy to use

Date of experience: May 2, 2020
Robert H.
0 reviews
0 helpful votes
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Very user friendly!
May 2, 2020

Very user friendly! Quick delivery and good notification updates provided.

Date of experience: May 2, 2020
Cathy Q.
0 reviews
0 helpful votes
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Fast
May 2, 2020

Fast

Date of experience: May 2, 2020
David B.
0 reviews
0 helpful votes
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Quick,easy
May 2, 2020

Quick,easy. Delivery was a couple of days.

Date of experience: May 2, 2020
Alice C.
0 reviews
0 helpful votes
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Very easy in these not so easy times
May 2, 2020

Very easy in these not so easy times

Date of experience: May 2, 2020
Karl K.
0 reviews
0 helpful votes
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Ok
May 2, 2020

Ok

Date of experience: May 2, 2020
leslie G.
0 reviews
0 helpful votes
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Too expensive
May 2, 2020

Too expensive

Date of experience: May 2, 2020
Matthew P.
0 reviews
0 helpful votes
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I haven't received my tags yet
May 2, 2020

I haven't received my tags yet.

Date of experience: May 2, 2020
Gustavo p.
0 reviews
0 helpful votes
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Great
May 2, 2020

Great

Date of experience: May 2, 2020
California
1 review
0 helpful votes
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Just the facts
May 3, 2020

Received tags OK, Fee not yet processed. "Tags", just an extra step to the registration process. When it was just the DMV it was simpler. Marketing on steroids.

Date of experience: May 2, 2020