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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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213,408 reviews

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William C.
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Ease to follow
May 6, 2020

Ease to follow

Date of experience: May 5, 2020
fabian m.
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The steps were much faster than i thought at first.

Date of experience: May 5, 2020
Daniel N.
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Excellent, and very easy to navigate to make the purchase.

Date of experience: May 5, 2020
Jennifer W.
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The rep Patrick was very informative, professional and pleasant. Thanks

Date of experience: May 5, 2020
AUDREY S.
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I'M ALWAYS VERY SATISFIED WITH THE EXCELLENTE SERVICE.

Date of experience: May 5, 2020
Melissa K.
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Super duper easy!
May 6, 2020

Super duper easy!

Date of experience: May 5, 2020
HERB K.
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SERVICE WAS EXCELLENT BUT I HAD NO WARNING THAT THE SERVICE WOULD COST $30 MORE THAN ON THE INITIAL RECEIPT. I WAS BLINDSIDED BY THE FACT THAT I WAS ORDERING THROUGH A PRIVATE ENTITY NOT THE DMV. MY BAD, I GUESS.

Date of experience: May 5, 2020
Georgia
1 review
0 helpful votes
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Always a little concerned when using a government website but this was very easy with clear instructions. I already have my paper title in my hands using USPS - two business days later. WOW!
Good job folks.
Thanks and stay well during these crazy times.

Date of experience: May 5, 2020
K C.
0 reviews
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Wow!
May 6, 2020

Wow! This method was quick and easy! Thank you!

Date of experience: May 5, 2020
Lawrence W.
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Quicker than county official site
May 5, 2020

Quicker than county official site

Date of experience: May 5, 2020
California
1 review
2 helpful votes
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Easy to order on line, user friendly but very expensive. I will not use this system again. I received the tag earlier than I expected. Fees are etags service fee plus CA DMV BPA fee. COSTLY

Date of experience: May 5, 2020
Sue S.
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Quick and easy!
May 5, 2020

Quick and easy! You should try it this way...thanks!

Date of experience: May 5, 2020
Dessie L.
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Nice and easy just have to read and follow instructions!

Except for the total cost $37.00 of fees which are not stated in your order. Please let us know what the EXACT AMOUNT ARE FEES INCLUDED not the use of a credit card and this and that... ridiculous.
If it weren't for everyone under the STAY SAFE AT HOME ordering from the Governor I would as many times in the past go to the DMV.

Date of experience: May 5, 2020
Leisha R.
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Very convenient
May 5, 2020

Very convenient. Fast service.

Date of experience: May 5, 2020
Joan S.
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It went fine
May 5, 2020

It went fine.

Date of experience: May 5, 2020
Cyrus W.
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Hey, it was quick and easy
May 5, 2020

Hey, it was quick and easy

Date of experience: May 5, 2020
Anthony G.
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Na
May 5, 2020

Na

Date of experience: May 5, 2020
ramona e.
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So Conveniently easy simple and fast!
May 5, 2020

So Conveniently easy simple and fast! Best DMV experience ever!

Date of experience: May 5, 2020
Jan B.
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Easy to use system!
May 5, 2020

Easy to use system!

Date of experience: May 5, 2020
SALMAN A.
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PROCESS WAS VERY EASY
May 5, 2020

PROCESS WAS VERY EASY. BETTER THAN GOING TO THE OFFICE.

Date of experience: May 5, 2020