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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Jesse b.
0 reviews
0 helpful votes
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Na
May 12, 2020

Na

Date of experience: May 12, 2020
James G.
0 reviews
0 helpful votes
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This has been great
May 12, 2020

This has been great. I really like it.

Date of experience: May 12, 2020
Diane T.
1 review
0 helpful votes
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Such a relief to get it done so quickly and easily now. Boy oh boy, I remember back in the day you had to walk in and wait in line for an hour!

Date of experience: May 12, 2020
Florida
1 review
0 helpful votes
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No reply
May 12, 2020

I paid fee and I haven't received an update or tags. I've been calling the number for 3 days and put on hold then told to leave voicemail. I've left numerous messages, customer support tags, emails. No reply. Is this a scam?

Date of experience: May 12, 2020
ETAGS I. — eTags Rep
over a year old

Hi Mary, sorry to hear that you have not received your tags. Please reply with your plate number or order ID and we'll review your order.

Jerry D.
0 reviews
0 helpful votes
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Easy to follow
May 12, 2020

Easy to follow

Date of experience: May 12, 2020
Florida
1 review
0 helpful votes
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So easy
May 12, 2020

You'll never catch me standing in line or even using the tax collectors version. Using the express version my tabs arrived in 48 hours.
Worth every penny and takes all the hassle out of the process. They also keep you up-to-date on every aspect of the process via text or email.

Date of experience: May 12, 2020
ETAGS S. — eTags Rep
over a year old

We thank you K. B.!

California
1 review
0 helpful votes
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SCAM
May 12, 2020

This company is a scam. I paid for services but never heard from anyone. Called a couple of time but always went to a voicemail. Please be careful dealing with them.

Date of experience: May 12, 2020
CJ H.
0 reviews
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Took too long; should have populated when I entered my information. Instead I had to enter everything that was on the renewal form I received in the mail.

Date of experience: May 12, 2020
Germany
1 review
0 helpful votes
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Order status
May 12, 2020

The process was fast and easy but still haven't received any information on my order status. Would like faster response

Date of experience: May 12, 2020
Samantha K.
1 review
0 helpful votes
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Maybe don't charge people $30 for processing.

Date of experience: May 12, 2020
roger Z.
0 reviews
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Nah
May 12, 2020

Nah.

Date of experience: May 12, 2020
Dennis S.
0 reviews
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Simple to follow directions resulting in quick response.

Date of experience: May 12, 2020
Frank M.
0 reviews
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Very easy process to use!
May 12, 2020

Very easy process to use!

Date of experience: May 11, 2020
Casandra B.
0 reviews
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Easy
May 12, 2020

Easy - thank you!

Date of experience: May 11, 2020
Corey B.
0 reviews
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Didnt receive my new registration or tag
May 12, 2020

Didnt receive my new registration or tag

Date of experience: May 11, 2020
California
1 review
0 helpful votes
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Quick return
May 12, 2020

I received my Registration and tag back in 9 days Using E tag. Last year when I went directly to the DMV took a month and a half.

Date of experience: May 11, 2020
David F.
0 reviews
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Very easy
May 12, 2020

Very easy. Cost too much

Date of experience: May 11, 2020
New York
1 review
0 helpful votes
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GOT ETAGS IN 1 WEEK! EXCELLENT! Applied online and the ETAGS arrived in the mail in only one week-fast, excellent service.

Date of experience: May 11, 2020
CELESTINO L.
0 reviews
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Stay free of corona virus
May 11, 2020

Stay free of corona virus

Date of experience: May 11, 2020
John D.
0 reviews
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Very easy
May 11, 2020

Very easy. Whoever designed the site deserves credit, along with the Florida government agency and personnel who picked them.

Date of experience: May 11, 2020