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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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129
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Juan C.
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Easy to use, straightforward
May 27, 2020

Easy to use, straightforward.

Date of experience: May 26, 2020
Aviva E.
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Good!
May 27, 2020

Good!

Date of experience: May 26, 2020
Milton L.
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Very easy to process and convinient
May 27, 2020

Very easy to process and convinient.

Date of experience: May 26, 2020
fausto p.
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It was pretty good
May 27, 2020

It was pretty good. Thank you.

Date of experience: May 26, 2020
Carolyn S.
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I was totally confused what to do
May 27, 2020

I was totally confused what to do. My daughter Jennifer Anderson is also on the title. I'm not selling the car I just want to get my tag.

Date of experience: May 26, 2020
Francis R.
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Good
May 27, 2020

Good

Date of experience: May 26, 2020
Montgomery J.
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I tried calling several times and never got a call back so I stayed on the line for several hours only to be disconnected by their switchboard recording.

Date of experience: May 26, 2020
Juan P.
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MUY FACIL Y RAPIDO GRACIAS no se ocupo nada más que la mínima información para todos mis hermanos latinos no tienen que desconfiar de nada la verdad estoy muy trankilo y agradecido con ETAGS.com Gracias

Date of experience: May 26, 2020
ANGELO C.
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Very good and quick
May 27, 2020

Very good and quick

Date of experience: May 26, 2020
Theresa S.
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It would be nice not to pay an additional $30 for the convenience of doing this online, which benefits both myself and the DMV

Date of experience: May 26, 2020
Michael B.
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It was easy but shouldn't cost $20 more online. It should be cheaper than in person to promote efficiency.

Date of experience: May 26, 2020
Philip S.
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I just wish the speciality plate was explained because I checked yes because I have a handicapped plate so I assumed that specialty plate meat handicapped

Date of experience: May 26, 2020
Cirilo R.
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Extremely great
May 26, 2020

Extremely great

Date of experience: May 26, 2020
sherri s.
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Very simple process i love it
May 26, 2020

Very simple process i love it

Date of experience: May 26, 2020
Nickolas L.
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Very good
May 26, 2020

Very good

Date of experience: May 26, 2020
John S.
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It was easy renewing my registration
May 26, 2020

It was easy renewing my registration. Thank you.

Date of experience: May 26, 2020
HART C.
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Quick and easy
May 26, 2020

Quick and easy. Convenience is very important for me.

Date of experience: May 26, 2020
Norman L.
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It was easy and efficient
May 26, 2020

It was easy and efficient

Date of experience: May 26, 2020
Robin H.
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Quick, directions easy to follow
May 26, 2020

Quick, directions easy to follow.

Date of experience: May 26, 2020
Roxanne C.
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Taking longer for second order
May 26, 2020

Taking longer for second order

Date of experience: May 26, 2020