Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Alberto L.
Unfollow Alberto L.
Share Review
Report Review

Excellent service
June 6, 2020

Excellent service and on time is easy to through online easy to follow the steps i receive in 3 days

Date of experience: June 5, 2020
Steven C.
0 reviews
0 helpful votes
Follow Steven C.
Unfollow Steven C.
Share Review
Report Review

Easy
June 5, 2020

Easy

Date of experience: June 5, 2020
William T.
0 reviews
0 helpful votes
Follow William T.
Unfollow William T.
Share Review
Report Review

Second time around everything went smooth
June 5, 2020

Second time around everything went smooth

Date of experience: June 5, 2020
Germany
1 review
0 helpful votes
Follow Victoria R.
Unfollow Victoria R.
Share Review
Report Review

Being able to take care of my car registration online is a excellent way of conducting business for me. I lupus and some days I am unable to be in public, let alone drive, so I really appreciate this service

Date of experience: June 5, 2020
Germany
1 review
0 helpful votes
Follow Imer G.
Unfollow Imer G.
Share Review
Report Review

Excellent Service
June 5, 2020

The Service was Excellent and Fast. I applied using the Online page and I received the Tag really quickly. Thanks

Date of experience: June 5, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Imer!

Sukhjinder S.
0 reviews
0 helpful votes
Follow Sukhjinder S.
Unfollow Sukhjinder S.
Share Review
Report Review

Wonderful but some expensive then wake in
June 5, 2020

Wonderful but some expensive then wake in

Date of experience: June 5, 2020
PETER C.
0 reviews
0 helpful votes
Follow PETER C.
Unfollow PETER C.
Share Review
Report Review

I've always paid bills and done everything in person and I thought this was going to be pretty complicated but it was very good I was happy with it

Date of experience: June 5, 2020
Carmina I.
0 reviews
0 helpful votes
Follow Carmina I.
Unfollow Carmina I.
Share Review
Report Review

Very good
June 5, 2020

Very good

Date of experience: June 5, 2020
Claudete D.
0 reviews
0 helpful votes
Follow Claudete D.
Unfollow Claudete D.
Share Review
Report Review

I like that, because it's very fast
June 5, 2020

I like that, because it's very fast.

Date of experience: June 5, 2020
Randy S.
0 reviews
0 helpful votes
Follow Randy S.
Unfollow Randy S.
Share Review
Report Review

Easy Straight forward simple
June 5, 2020

Easy Straight forward simple

Date of experience: June 5, 2020
Raul N.
0 reviews
0 helpful votes
Follow Raul N.
Unfollow Raul N.
Share Review
Report Review

It was a great.and.pleasant experience!
June 5, 2020

It was a great.and.pleasant experience!

Date of experience: June 5, 2020
Linda H.
0 reviews
0 helpful votes
Follow Linda H.
Unfollow Linda H.
Share Review
Report Review

Easy to use
June 5, 2020

Easy to use. Good form. Only thing I didn't know about until I got to the payment page was the eTags service fee. That should be explained earlier in the process! It took me by surprise. It was listed as an expense but I didn't know what it was I was paying $19.95 for. Still don't know how I would activate that service -- no phone number, email address, or physical address provided. When I pay for a service I am usually told how I can use it when I need it. If this information is available please provide it to me.

Date of experience: June 4, 2020
Mimi J.
0 reviews
0 helpful votes
Follow Mimi J.
Unfollow Mimi J.
Share Review
Report Review

This was super easy and I felt comfortable using this method. Thanks.

Date of experience: June 4, 2020
David D.
2 reviews
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

No comment
June 5, 2020

No comment

Date of experience: June 4, 2020
consuelo r.
0 reviews
0 helpful votes
Follow consuelo r.
Unfollow consuelo r.
Share Review
Report Review

It was very easy to renew with this website, and I received my eTags in just a few days.

Date of experience: June 4, 2020
Colorado
1 review
0 helpful votes
Follow Edward B.
Unfollow Edward B.
Share Review
Report Review

Got ripped off
June 5, 2020

Been over a month and my title transfer never got complete. I payed 99 dollars and nothing can't even get a response to my customer support email or the phone calls I do!

Date of experience: June 4, 2020
Jose O.
0 reviews
0 helpful votes
Follow Jose O.
Unfollow Jose O.
Share Review
Report Review

It was so easy and fast
June 5, 2020

It was so easy and fast. Great job

Date of experience: June 4, 2020
emma s.
0 reviews
0 helpful votes
Follow emma s.
Unfollow emma s.
Share Review
Report Review

It was excellent
June 4, 2020

It was excellent.

Date of experience: June 4, 2020
howard l.
0 reviews
0 helpful votes
Follow howard l.
Unfollow howard l.
Share Review
Report Review

Easier than expected thank you
June 4, 2020

Easier than expected thank you

Date of experience: June 4, 2020
William D.
3 reviews
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

So convenient, so fast, so easy!
June 4, 2020

So convenient, so fast, so easy!

Date of experience: June 4, 2020