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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Very efficient
June 9, 2020

Is easier, we avoided the waiting line, the time to take us going to the office, and other words we save time.

Date of experience: June 8, 2020
Stanley J.
0 reviews
0 helpful votes
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I don't have time in my life to wait for hours for customer service to answer the phone.

Date of experience: June 8, 2020
Megha V.
0 reviews
0 helpful votes
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It was very helpful to have the information from the past time I renewed with you guys available. It made it super easy and I appreciate the convenience and rush.

Date of experience: June 7, 2020
THERESA L.
1 review
0 helpful votes
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QUICK AND EASY
June 8, 2020

QUICK AND EASY. No waiting in line. Got new decal within a week!

Date of experience: June 7, 2020
Florida
1 review
1 helpful vote
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Overcharge
June 8, 2020

Yes, I got my registration in a timely manner, but I paid almost twice as much what DMV charges for a classic vehicle.

Date of experience: June 7, 2020
Zachery A.
1 review
0 helpful votes
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Great and easy came in the mail 3 days great thank you

Date of experience: June 7, 2020
Luis M.
1 review
0 helpful votes
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Easy to do for a person that doesn't know the computer very well.

Date of experience: June 7, 2020
Connie D.
1 review
0 helpful votes
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Quick and simple..
June 7, 2020

Quick and simple.Thank you

Date of experience: June 7, 2020
Alain G.
1 review
0 helpful votes
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Very clear and efficient
June 7, 2020

Very clear and efficient.

Date of experience: June 7, 2020
TRAVIS T.
1 review
0 helpful votes
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Great job
June 7, 2020

Great job. Made being in military easier

Date of experience: June 7, 2020
Michael F.
1 review
0 helpful votes
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It was quick and easy to do it this way seems to be a little expensive if you have to do more than one vehicle should be One price no matter how many vehicles you have

Date of experience: June 7, 2020
Pearl J.
1 review
0 helpful votes
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Service is quick and easy!
June 7, 2020

Service is quick and easy! Additional service fee of 40 dollars was charged which made me feel it's expensive!

Date of experience: June 7, 2020
Florida
3 reviews
0 helpful votes
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The email purchase of our new tags was speedy and easy with its delivery just as speedy! Thank you for your service especially since I didn't have to come into an office as stand/sit for a lengthy time!

Date of experience: June 7, 2020
PHILIP C.
1 review
0 helpful votes
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Went well
June 7, 2020

Went well

Date of experience: June 7, 2020
Uma S.
0 reviews
0 helpful votes
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This was simple and I wish you and your loved ones heath and happiness. Also, thanks a million for Continue to taking care of our needs During this difficult time.

Date of experience: June 6, 2020
J B.
0 reviews
0 helpful votes
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The amount charged was almost twice what I was told it would be on the website. They just took the extra funds from my account. I do not appreciate their inability to give accurate pricing upfront.

Date of experience: June 6, 2020
Barbara N.
0 reviews
0 helpful votes
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Easy to navigate and so convenient
June 7, 2020

Easy to navigate and so convenient

Date of experience: June 6, 2020
Earl F.
0 reviews
0 helpful votes
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I love it because y'all professional's
June 7, 2020

I love it because y'all professional's

Date of experience: June 6, 2020
Anna C.
0 reviews
0 helpful votes
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Thank you!
June 6, 2020

Thank you!

Date of experience: June 6, 2020
Rebecca S.
0 reviews
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Good
June 6, 2020

Good

Date of experience: June 6, 2020