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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Rosetta H.
1 review
0 helpful votes
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Thank You it was fairly easy to complete
June 11, 2020

Thank You it was fairly easy to complete.

Date of experience: June 10, 2020
Derrick T.
1 review
0 helpful votes
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Very simple and easy to do
June 11, 2020

Very simple and easy to do.

Date of experience: June 10, 2020
Steve M.
1 review
0 helpful votes
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It was very easy to renew my tag
June 11, 2020

It was very easy to renew my tag

Date of experience: June 10, 2020
stephanie t.
1 review
0 helpful votes
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Easy
June 11, 2020

Easy

Date of experience: June 10, 2020
Michelle R.
1 review
0 helpful votes
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I have been using this service for the past few years. I don't mind paying the few extra fees for the quality and convenience this service provides. I have never had any issues so I can't report on the customer service I can only say the website does works for me and I have no complaints so far.

Date of experience: June 10, 2020
Jermalen M.
0 reviews
0 helpful votes
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Quick and easy..
June 11, 2020

Quick and easy. Way

Date of experience: June 10, 2020
DAVID B.
2 reviews
0 helpful votes
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WAS OK
June 11, 2020

WAS OK.

Date of experience: June 10, 2020
Bonnie P.
1 review
0 helpful votes
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Why is my title so expensive?
June 10, 2020

Why is my title so expensive?

Date of experience: June 10, 2020
Michael N.
1 review
0 helpful votes
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This makes it so easy!
June 10, 2020

This makes it so easy!

Date of experience: June 10, 2020
John B.
Florida
1 review
1 helpful vote
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Overcharged, i should have dove deeper into the site before making purchase. Won't make that mistake again. I processed my renewal with eTags only because of COVID 19 shutdown of DMV offices. Mailing in renewal "early if possible" is so much cheaper; you pay amount on the renewal paperwork.

Date of experience: June 10, 2020
Inez D.
1 review
0 helpful votes
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It's good!My registration came pretty fast and so far so good

Date of experience: June 10, 2020
Linda B.
1 review
0 helpful votes
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Quick and easy!
June 10, 2020

Quick and easy! A little pricey so I'll look at another delivery system next time if I need anything.

Date of experience: June 10, 2020
Stephanie D.
1 review
0 helpful votes
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The Process was quick and easy
June 10, 2020

The Process was quick and easy

Date of experience: June 10, 2020
Gary G.
1 review
0 helpful votes
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Getting raped
June 10, 2020

Getting raped

Date of experience: June 10, 2020
Josue L.
1 review
0 helpful votes
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Great...
June 10, 2020

Great... Awesome... Excellent service. Fast and easy... The BEST

Date of experience: June 10, 2020
Linda L.
1 review
0 helpful votes
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There were no issues
June 10, 2020

There were no issues.

Date of experience: June 10, 2020
Frances E.
1 review
0 helpful votes
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Very easy and friendly user, excellent service, document delivered as promised. I will highly recommend it my family and friends.

Date of experience: June 10, 2020
Jovanka J.
1 review
0 helpful votes
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Quick and Easy!
June 10, 2020

Quick and Easy! I am soo Happy! Especially since DMV is closed due to Covid19. I got all my issues resolved.

Date of experience: June 10, 2020
Robert H.
1 review
0 helpful votes
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Great customer service!
June 10, 2020

Great customer service!

Date of experience: June 10, 2020
Lisa j.
1 review
0 helpful votes
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Very easy
June 10, 2020

Very easy

Date of experience: June 10, 2020