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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Amy N.
1 review
0 helpful votes
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My first time using this and I was very pleased.

Date of experience: June 23, 2020
Sarah H.
1 review
0 helpful votes
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Simple direction and easy to follow
June 23, 2020

Simple direction and easy to follow.

Date of experience: June 23, 2020
Estrella M.
1 review
0 helpful votes
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Excellent service
June 23, 2020

Excellent service. Easy and fast.

Date of experience: June 23, 2020
Tracey F.
1 review
0 helpful votes
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Wonder why there is an extra service charge when ordering online? I would think online ordering would be cheaper, not more expensive. Total cost increased from $135 to $160. Maybe because this service is unrelated to state motor vehicles agency? Would have been cheaper to mail it in.

Date of experience: June 23, 2020
Sylvester D.
1 review
0 helpful votes
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Good service
June 23, 2020

Good service

Date of experience: June 23, 2020
Ruth C.
1 review
0 helpful votes
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Easy to use
June 23, 2020

Easy to use

Date of experience: June 23, 2020
BRANDON M.
1 review
0 helpful votes
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Extremely satisfied, really fast and easy
June 23, 2020

Extremely satisfied, really fast and easy. Great service thanks!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Y26PCH
June 23, 2020

I had to make an appointment at DMV because eTags is so confused and unable to complete my order. DMV office had me in and out in minutes. E Tags need more qualified and understanding employees of what the requests are.

Date of experience: June 23, 2020
North Carolina
1 review
0 helpful votes
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Great Service
June 24, 2020

Easy process. Easy to navigate. Clear communications regarding required documents. Easy to load documents, etc. Great communication on the progress of the request, including delivery

Date of experience: June 23, 2020
Florida
1 review
0 helpful votes
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Well worth avoiding going in and wasting 3-5 hours while watching several employees stand around and talk while it is full and standing room only inside and out.

Date of experience: June 23, 2020
ETAGS S. — eTags Rep
over a year old

We thank you Kevin!

NIKITA O.
0 reviews
0 helpful votes
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Very good, straight to the point website
June 23, 2020

Very good, straight to the point website

Date of experience: June 23, 2020
tory h.
1 review
0 helpful votes
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Quick and easy!
June 23, 2020

Quick and easy! Loved it

Date of experience: June 23, 2020
JOHN M.
1 review
0 helpful votes
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I feel it is awfully expensive to get a copy of title.

Date of experience: June 23, 2020
CARRELL W.
1 review
0 helpful votes
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FAST AND CLEAR INSTRUCTIONS
June 23, 2020

FAST AND CLEAR INSTRUCTIONS. HAD TO LIST A DIFFERENT POLICY NUMBER FOR EACH CAR. NOT SURE HOW TO DO THAT BUT IT WORK FOR ME.

Date of experience: June 22, 2020
Robert S.
1 review
0 helpful votes
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Easy and hassle free
June 23, 2020

Easy and hassle free. Thank you!

Date of experience: June 22, 2020
Paula M.
1 review
0 helpful votes
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I've never paid an extra 20 dollars for doing this online. That's a bit much in my opinion and it is not posted anywhere

Date of experience: June 22, 2020
Richard C.
1 review
0 helpful votes
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Worthless and not relevant NO CALL BACK!
June 23, 2020

Worthless and not relevant NO CALL BACK!

Date of experience: June 22, 2020
Michael B.
1 review
0 helpful votes
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Good process
June 23, 2020

Good process

Date of experience: June 22, 2020
Nina B.
0 reviews
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I so glad I can this way because I can't
June 23, 2020

I so glad I can this way because I can't

Date of experience: June 22, 2020
Catherine C.
1 review
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Beats standing in line, had no idea it was that simple

Date of experience: June 22, 2020