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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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David L.
1 review
0 helpful votes
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Website is easy to maneuver
June 25, 2020

Website is easy to maneuver.

Date of experience: June 25, 2020
William M.
1 review
0 helpful votes
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Very simple process
June 25, 2020

Very simple process. Tags were delivered promptly and without incident. Will use again and will recommend.

Date of experience: June 25, 2020
Robert K.
2 reviews
0 helpful votes
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Easy
June 25, 2020

Easy

Date of experience: June 25, 2020
david b.
1 review
0 helpful votes
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Fast & convenient
June 25, 2020

Fast & convenient

Date of experience: June 25, 2020
Donna R.
1 review
0 helpful votes
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Couldn't have been easier to renew
June 25, 2020

Couldn't have been easier to renew.

Date of experience: June 25, 2020
Florida
1 review
0 helpful votes
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Good service
June 26, 2020

Good service and on time delivery. Will recommended to anyone looking to renew their tags. Thank you

Date of experience: June 25, 2020
Karon F.
1 review
0 helpful votes
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Nothing
June 25, 2020

Nothing

Date of experience: June 25, 2020
Samuel A.
1 review
0 helpful votes
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Excelent
June 25, 2020

Excelent

Date of experience: June 25, 2020
Maria J.
1 review
0 helpful votes
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The service was EXCELLENT!
June 25, 2020

The service was EXCELLENT!

Date of experience: June 25, 2020
Maryland
1 review
0 helpful votes
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I thank you very much for assisting me with renewing my Registration. It did not take long at all to receive it in the mail and the shipping was Fast as well. It is a Real Comfort knowing the service you give is Prompt and Professional. Thank you again for your assistance.

Date of experience: June 25, 2020
Florida
1 review
0 helpful votes
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I got my etags
June 26, 2020

Very easy, fast and convenient. The process went without a hitch all from the comfort of your home. Goodbye lines! Thank you

Date of experience: June 25, 2020
Florida
1 review
0 helpful votes
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I sent you a review previously letting you know that I have not received this material. I still haven't received it--even though I paid for expedited service.

Date of experience: June 25, 2020
Gabriel R.
0 reviews
0 helpful votes
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I have not recieved my tags for my bikes
June 25, 2020

I have not recieved my tags for my bikes. What is going on?

Date of experience: June 24, 2020
Lawrence C.
1 review
0 helpful votes
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My first time using and let's see how it goes
June 25, 2020

My first time using and let's see how it goes

Date of experience: June 24, 2020
Donna H.
1 review
0 helpful votes
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I appreciated being able to renew this way
June 25, 2020

I appreciated being able to renew this way. It was easy enough for even me to do & I am not tech smart. Thank you.

Date of experience: June 24, 2020
California
1 review
0 helpful votes
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Reg Tag
June 26, 2020

Efficient. Our thought is that 90% of the work Calif DMV is not providing us in a timely manner should be privatized. The cost of doing business with E Tags saved time & money. Simple & easy without standing in line.

Date of experience: June 24, 2020
Patrick K.
1 review
0 helpful votes
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Convenient
June 25, 2020

Convenient

Date of experience: June 24, 2020
NESTOR S.
1 review
0 helpful votes
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Fast & accurate service but, pricey
June 25, 2020

Fast & accurate service but, pricey

Date of experience: June 24, 2020
JO E.
1 review
0 helpful votes
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Web site was easy to navigate and painless
June 24, 2020

Web site was easy to navigate and painless. This renewal sure beat going to the Tax Collector Office and waiting in line.

Date of experience: June 24, 2020
rebecca n.
1 review
0 helpful votes
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Thank you
June 24, 2020

Thank you

Date of experience: June 24, 2020