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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Svetlana G.
1 review
0 helpful votes
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Fast
July 14, 2020

Fast

Date of experience: July 14, 2020
CLAUDIOMIRO D.
1 review
0 helpful votes
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Is very efficient Thank you very much
July 14, 2020

Is very efficient Thank you very much

Date of experience: July 14, 2020
Michael P.
1 review
0 helpful votes
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Quick, but I did not expect a tag charge,etc
July 14, 2020

Quick, but I did not expect a tag charge,etc.

Date of experience: July 14, 2020
Dolores S.
1 review
0 helpful votes
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Quick
July 14, 2020

Quick

Date of experience: July 13, 2020
Carl S.
1 review
0 helpful votes
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Great!
July 14, 2020

Great!

Date of experience: July 13, 2020
jack b.
1 review
0 helpful votes
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Good service
July 14, 2020

Good service

Date of experience: July 13, 2020
Ronald L.
1 review
0 helpful votes
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I was very upset about all the fees that was added to my order. I called Lake County and they informed me that. There is nothing they can as far as all the fees because you guys were a third party and so it was my fault. As far as shipping and handling fees to use my debit card it was too much and bacestriley I was over charged. $20.00 and that was a lot for me especially when I am on.fixt income.So I will know better next time you live and you learn

Date of experience: July 13, 2020
Jeffrey Q.
3 reviews
0 helpful votes
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Not sure why the online amount due was $38.90 more than my written renewal notice I received a couple months ago. Please explain, thank you.

Date of experience: July 13, 2020
ANTHONY N.
1 review
0 helpful votes
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Very good
July 14, 2020

Very good

Date of experience: July 13, 2020
Staci C.
1 review
0 helpful votes
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Still have not received my tags
July 14, 2020

Still have not received my tags

Date of experience: July 13, 2020
Harry S.
1 review
0 helpful votes
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Efficient
July 14, 2020

Efficient

Date of experience: July 13, 2020
DAWN H.
1 review
0 helpful votes
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Especially during this time, ordering on-line is safer than having to go to the DMV

Date of experience: July 13, 2020
MICHAEL S.
1 review
0 helpful votes
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July 13, 2020

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Date of experience: July 13, 2020
Scott W.
1 review
0 helpful votes
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Why new charge for tags and other fees?
July 13, 2020

Why new charge for tags and other fees?

Date of experience: July 13, 2020
Maximino C.
1 review
0 helpful votes
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So fast and convenient
July 13, 2020

So fast and convenient

Date of experience: July 13, 2020
Benjamin H.
1 review
0 helpful votes
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Easy!
July 13, 2020

Easy!

Date of experience: July 13, 2020
Cheryl D.
1 review
0 helpful votes
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The extra costs were outrageous!
July 13, 2020

The extra costs were outrageous! However, the timelines was flawless. The sight was extremely easy to use, as well. I haven't any complaints; other than the extra costs. Registration in CA are costly enough and escalating, without adding costs for convenience.

Date of experience: July 13, 2020
sharon b.
1 review
0 helpful votes
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It was quick and easy to understand
July 13, 2020

It was quick and easy to understand

Date of experience: July 13, 2020
Guy L.
1 review
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Easy to understand and renew registration!
July 13, 2020

Easy to understand and renew registration!

Date of experience: July 13, 2020
Shanna F.
1 review
0 helpful votes
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Quick service thank you!
July 13, 2020

Quick service thank you!

Date of experience: July 13, 2020